Illustration. Source: Internet According to the Department of E-Commerce and Digital Economy (Ministry of Industry and Trade), e-commerce has been bringing many opportunities for SMEs to boost sales and save overall transaction costs. Many violations During more than 10 years of establishment and development, the e-commerce industry has recorded rapid and continuous growth. Data from Center for Information Technology and Digital Technology, Department of E-commerce and Digital Economy, in the past 5 years, the number of businesses and individuals selling goods in the e-commerce market has been increasing. The representative of the Department of E-Commerce and Digital Economy, the Ministry of Industry and Trade also said that the strong growth of e-commerce is giving rise to many new problems, including transparency, customer rights assurance, e-commerce management. on social networks or cross-border e-commerce. Many organizations and individuals take advantage of e-commerce activities to trade prohibited goods and services, smuggled goods, counterfeit goods, infringing intellectual property rights, poor quality goods, and limited goods. business restrictions, goods trading with conditions, expired goods, goods of unknown origin, providing false information to deceive consumers … In the long term, e-commerce activities should not be managed in the “fragmented” style, adjusted for each individual platform. Because, the more we try to control specifically each type of platform, the more small and medium technology enterprises will find it difficult to enter the market. According to the Steering Committee of 389 countries, with the explosive development of e-commerce, commercial fraud activities on e-commerce floors have also increased rapidly in both size and number of cases. In recent times, many social networks and e-commerce applications are being exploited by the objects in loopholes in legal regulations and the management of the authorities to smuggle, trade fraud and trade. sales of counterfeit goods. Analyzing more closely, Mr. Phan Trong Dat – Deputy Secretary General of the Vietnam International Arbitration Center (VIAC) added, e-commerce trading floors often encounter risks when checking, monitoring and comparing information from suppliers. issuing and controlling the quality of goods (fake goods, counterfeit goods, poor quality goods) Supplier problems arise when the quantity and quality of goods cannot be controlled when it reaches consumers, claims about payment, advertising, and promotion. Consumers may face the risk of fraud, receiving poor quality goods, lack or lack of accurate information about the supplier, risks in payment, delivery … It is necessary to legislate current legal frameworks E-commerce is an inevitable trend today. However, the legal frameworks for e-commerce activities and social networking activities have been built mainly since 2013. But these regulations have not kept up with the trend of development, so far it is only a principle. are causing many difficulties in the application process. E-commerce activities in Vietnam are currently developing very quickly and it is difficult to distinguish e-commerce activities on e-commerce trading floors, e-commerce websites and on social networks because these platforms always have the improvement and addition of functions. function is similar. A research report by the Vietnam Chamber of Commerce and Industry (VCCI) shows that the trend of using social networks as a marketing and distribution channel has been on the rise in recent years. Social networking platforms such as Facebook, tiktok, and Instagram are now all becoming e-commerce platforms, in addition, there is also a livestream mode to introduce goods directly to consumers. Using these platforms for sales, it is extremely difficult to control the quality of goods. A series of infringement detection cases, arrests of pirated goods, nearly full counterfeit goods were continuously discovered, such as a household warehouse in Ninh Binh with an average of 1,000 orders / day, or a warehouse of cosmetics and clothing in Ba Vi with an average of over 3,000 applications / day … According to the representative of the Market Control Department, the biggest difficulty in detecting and handling cases in the e-commerce environment is to have clear facts, must have buyers and have specific goods. While online transactions and payments are virtual, there are no business locations, making the information management force unable to check immediately. Not to mention, most of the transactions in this form do not have invoices and documents, so the detection and handling work is even more difficult. Therefore, in order to effectively control goods and transactions on e-commerce transactions, according to Mr. Nguyen Van Tuan – Deputy General Director of VCCorp, 5 issues need to be clarified. First, posted goods must be managed to ensure intellectual property rights. Monday, management is entitled to impersonation. Tuesday , because if not managed, the problem of price competition will arise. Wednesday was, how to handle and remove bad news, even when needed, it is possible to extract “profiles” of sellers as well as buyers – data management. Thursday, manage tax obligations for service providers on social networks. In the long term, according to Mr. Tran Dang Quang – Institute for Policy Research and Communication Development (IPS), it is not advisable to manage e-commerce activities in the “fragmented” style, adjusted for each individual platform. Because, the more we try to control specifically each type of platform, the small and medium technology businesses and startups will face a lot of difficulties if they want to enter the market. Meanwhile, large businesses with potential and experience may have many ways to respond to the stringent conditions required by law.

The PCI 2020 report is based on feedback from nearly 12,300 enterprises, of which more than 10,700 private enterprises are operating in 63 provinces and cities and nearly 1,600 foreign-invested enterprises (FDI). ) operating in 22 localities in Vietnam. With a combined PCI score of 75.09 points in 2020, Quang Ninh is the top province in the PCI 2020 index. Dong Thap, Long An and Binh Duong are provinces with quality economic governance, respectively. highest in the PCI 2020 Rankings. The last group in PCI 2020 are Bac Kan, Dak Nong, Ha Giang, Kien Giang and Bac Lieu.

Chairman of the Vietnam Chamber of Commerce and Industry Vu Tien Loc speaking at the announcement ceremony.

The PCI 2020 survey shows that the quality of economic governance at the provincial level in Vietnam tends to improve over time. The positive movements recorded include continued decline in informal costs, continued security and order, more dynamic and proactive provincial governments, and significantly improved administrative reform. business school is increasingly equal. However, the survey results show that provincial governments need to drastically improve the transparency of the business environment, improve the quality of enforcement of the grassroots government system, and continue to promote procedural reform. and reduce the burden of inspection and examination for businesses, continue efforts to cut informal costs for businesses.

PCI 2020 chart

The results of the survey on FDI enterprises in 2020 show that Vietnam continues to be seen as an attractive investment destination, with the advantage of stable politics, more open administrative procedures, inspection, examination and Informal costs have been reduced. Foreign investors expect Vietnam to continue to control corruption, improve the quality of public service delivery, improve the system of procedures and regulations, and drastically upgrade the quality of its infrastructure.

Dr. Vu Tien Loc, Chairman of VCCI, said that PCI is an indicator of action. The PCI promotes the essential actions of the governments of the provinces and cities to improve the quality of administration and create a favorable business environment. It is the evidence-based policy development and enforcement of the results provided by the PCI. It is the exploration and development of reform ideas, good grassroots models. In fact, PCI has encouraged and spread many good practices in Vietnam over the past time.

Quang Ninh province leads the ranking for the fourth time with 75.09 points, an increase of 1.69 points compared to 2019. The second is Dong Thap province, reaching 72.81 points, up 1.1 points. Long An province increased 5 places compared to 2019 to third place.

Hanoi City continued to rank ninth, with 69.93 points, an increase of 1.13 points compared to 2019; with Da Nang city, Bac Ninh province, Binh Duong, Hai Phong, Ben Tre, Vinh Long in the top 10.

Among the 10 component indexes, Hanoi is highly appreciated for labor training (7.85 points), time costs (7.93 points), market entry costs (6.74 points), translation labor support service (6.68 points). Hanoi has also made many efforts to reduce informal costs, increase fair competition and increase transparency and dynamism of the government.

Over the past 16 consecutive years, the PCI report reflects the business community’s perceptions of the business environment in Vietnam to assess and rank the business environment and economic governance quality of the provinces and cities in Vietnam. Vietnam.

According to VCCI Chairman Vu Tien Loc, the 16th PCI report not only reflects the ranking of provinces and cities on the ease of the business environment but also mentions other major issues, such as the impact of the epidemic. Covid-19 came to the Vietnamese business community. At the same time, the PCI 2020 report poses Vietnam’s attractiveness to investors and reflects the business community’s expectation on the government’s reform efforts at all levels over the next five years.

“The detailed analysis of the impact of the Covid-19 epidemic on Vietnamese enterprises is an essential input to help regulators and governments at all levels to develop realistic policies for effective implementation” the dual goal “is to prevent and fight epidemics, both restore and develop socio-economic that the Government has set out”, Mr. Vu Tien Loc said.

Specifically, according to the report, the epidemic had a negative impact on businesses on a large scale; Shrinking domestic markets and interrupted supply chains are the biggest difficulties for businesses. Approximately one third of enterprises have to leave their employees working in 2020 due to the influence of Covid-19 … Especially in support policies, tax and fee policies are highly appreciated in terms of accessibility and calculation. useful…

Notably, for the first time, the PCI 2020 report provides analysis and commentary on the motivation for businesses to invest in green technology and do business in an environmentally friendly way, a major orientation of the Party and The Government recently set out in improving the quality of investment attraction for Vietnam’s future sustainable development.

On the morning of April 15, the Vietnam Chamber of Commerce and Industry (VCCI) coordinated with stakeholders to publish the Provincial Competitiveness Index (PCI). This is the 16th time this indicator has been published.

VCCI President Vu Tien Loc recalled: “At that time, PCI was a strange story. Many people oppose the PCI, there are localities that do not accept the PCI results. But, PCI is not alone. The government has cheered and supported the PCI. Locals found in the PCI useful lessons. The media joined hands to spread the PCI’s reform messages. And business community (DN) stick with PCI ”.

PCI over the past 16 years has contributed to a change in thinking, bringing about a positive change in the government’s attitude towards the private sector. The role of the Business Associations is emphasized to join hands in reforming, promoting dialogue, public-private cooperation and monitoring the implementation of policies of the government at all levels.

PCI 2020 announcement ceremony in Hanoi recognized Quang Ninh for the 4th consecutive time at the top. Photo: Chan LUAN

“More importantly, the PCI is a measure of the government’s action. PCI promotes substantial activities to improve the quality of operations and create a favorable business environment based on the evidence from the PCI results, ”said Mr. Loc.

With the year 2020, the raging COVID-19, the whole country has difficulty, but there are still nearly 12,300 enterprises participating in the PCI survey.

“Congratulations Quang Ninh, this year, once again, has surpassed itself and firmly established the“ champion ”position in the PCI rankings for 4 consecutive years. Quang Ninh is also the only province among 63 provinces and cities to pass the 75-point mark in the PCI results since 2010, ”said Mr. Loc.

He also did not forget to congratulate the “top 10” provinces such as Dong Thap, Long An, Binh Duong, Da Nang, Vinh Long, Hai Phong, Ben Tre, Hanoi and Bac Ninh.

According to the PCI 2020 results, Ho Chi Minh City is not among the 10 provinces with the highest index, but ranked 14th. This is also the position of Ho Chi Minh City in the PCI 2019, lower than the years 2018 and 2017.

The results of the PCI can be seen that in the past 5 years, enterprises have assessed the government more positively, the unofficial costs have been reduced, businesses also put greater confidence in the legal institutions and the situation. security and order in the localities. Discrimination among economic sectors, which caused pain many years ago, has decreased significantly and the business environment has become much more equal than before.

PCI 2020 Rankings

“In addition to areas with much progress, reform activities should be paid more attention in some troublesome areas such as land, tax and social insurance … Enterprises also expect governments at all levels to increase. more transparency and accountability, ”said Mr. Loc.

According to the PCI, 25% of enterprises said that the locality favored SOEs, causing difficulties for private enterprises; 33% of enterprises think that the government still favors FDI enterprises. Still 40% of businesses are not ready to use the court to settle economic disputes.

Nearly 45% of enterprises said they had to pay informal fees; 54% of enterprises think that the phenomenon of corruption still exists, 20% of enterprises evaluate that state officials are ineffective and unfriendly in handling their work and also up to 3% of enterprises report that each year they are still denied check more than 5 times.

Mr. Loc said, the XIII Congress of the Party has determined “to create a favorable, healthy and fair business investment environment for all economic sectors to promote innovation”, so in 5-10 Next year, the development and implementation of institutions will be one of the key priorities in promoting breakthroughs.

“And the enterprise community has a responsibility to contribute to promoting these institutional breakthroughs”, Mr. Loc said.

16 years on a tireless journey

150,000 times, businesses have deposited their beliefs and recommendations in the surveys of the PCI. PCI is proud to have become a responsible voice of the business community.

In the series of Resolutions No. 19 and Resolution No. 02, the Government has asked localities to make efforts to improve the PCI.

Resolution of the Party Congress of most provinces and cities has stated the requirements for improving the PCI index in the next 5-year term. PCI is proud to contribute to the reform process in localities in Vietnam.

This is the information given at the announcement ceremony of the PCI 2020 Annual Report of the Provincial Competitiveness Index by the Vietnam Chamber of Commerce and Industry (VCCI) in cooperation with the United States Agency for International Development (USAID). held this morning, April 15, in Hanoi.

With a combined PCI score of 75.09 points in 2020, Quang Ninh is the leading province in the PCI in 2020. Increasing 1.69 points of synthetic PCI compared to the previous year, Quang Ninh has surpassed itself to establish 1st place in the PCI Ranking for 4 consecutive years. Not only that, Quang Ninh is also the only province among 63 provinces and cities that surpassed the 75-point mark in the PCI results since 2010.

With a score of 72.8, Dong Thap holds 2nd place in PCI 2020.

Long An reached 70.37 points and ranked third in PCI 2020, an increase of 5 levels compared to 2019.

The next provinces in the top 10 provinces and cities of the PCI 2020 are Binh Duong (70.16 points), Da Nang (70.12 points), Vinh Long (69.34 points), Hai Phong city (69 points). , 27 points), Ben Tre (69.08 points), Hanoi City (66.93 points) and Bac Ninh (66.74 points).

In this list, Binh Duong had the strongest improvement with an increase of 2.78 points and 9 ranks compared to the results in 2019, with positive assessments of businesses on market entry (up 1.22 points). and business support (up 0.91 points). “This is the result of Binh Duong reviewing and completing the one-stop shop for enterprise registration and settlement of investment procedures; implementing publicly and transparently mechanisms, policies, processes and administrative procedures for enterprise registration, investment registration and strengthening coordination between branches and levels in attracting and managing projects invest; support to create favorable conditions and solve problems so that projects can be quickly deployed into production and business ”, Mr. Dau Anh Tuan, Project Director of the Provincial Competitiveness Index Project, Head of the Legal Department , Vietnam Chamber of Commerce and Industry said.

PCI 2020 report is built based on feedback from nearly 12,300 enterprises (DN), of which over 10,700 private enterprises are operating in 63 provinces and cities and nearly 1,600 foreign-invested enterprises ( FDI) is operating in 22 localities in Vietnam.

Announcement Ceremony of the Annual Report of the Provincial Competitiveness Index 2020

The PCI 2020 survey shows that the quality of economic governance at the provincial level in Vietnam tends to improve over time. The positive movements recorded include continued decline in informal costs, continued security and order, more dynamic and proactive provincial governments, and significantly improved administrative reform. business school is increasingly equal. However, the survey results show that the provincial government needs to drastically improve the transparency of the business environment, improve the quality of enforcement of the grassroots government system, and continue to promote reforms. administrative procedures and reduce the burden of inspection and examination for businesses, continue efforts to cut down on unofficial costs for businesses.

“2020 is a particularly difficult year for Vietnamese enterprises due to the impact of the Covid-19 epidemic. Covid-19 has had a negative impact on the operations of enterprises on a large scale, in almost all industries, in all regions of the country, seriously affecting the decrease in revenue and profit of enterprises in the country. last year. Enterprises also had to cut the workforce. State policies supporting enterprises to overcome Covid-19 have practically uneven impacts, some policies have high practical effects such as tax deferral and extension of land rent … “, PhD. . Vu Tien Loc, Chairman of VCCI said.

However, the PCI 2020 survey results show a relatively high degree of adaptation of Vietnamese businesses to the epidemic. The survey results of FDI enterprises in 2020 show that Vietnam continues to be considered an attractive investment destination, with the advantage of stable politics, more open administrative procedures, inspection, examination and spending. Unofficial fees have decreased. Foreign investors expect Vietnam to continue to control corruption, improve the quality of public service delivery, improve the system of procedures, regulations and drastically upgrade the quality of infrastructure./.