Officials of the Provincial Center for Disease Control apply IT in investigating and tracing cases with epidemiological factors related to the Covid-19 epidemic. In the face of complicated developments of the Covid-19 epidemic, Prime Minister Pham Minh Chinh directed to make a full-scale, stronger and more effective offensive with more active, comprehensive and more appropriate solutions. , more effectively in the spirit of “fighting the epidemic like fighting the enemy”. In particular, attention must be paid to epidemic prevention and control from early, remotely, from before the epidemic with the motto 5K + vaccines and technology solutions. Following the direction of the Government and the Prime Minister, during the past time, especially the 3rd and 4th Covid-19 epidemics in 2021, Quang Ninh has always focused on applying IT in work. epidemic prevention and control, has brought effective, such as: NCOVI voluntary health declaration for people; online medical declaration at tokhaiyte.vn (VietNam Health Declaration application); Bluezone detects close contact with sick people, suspected infected people through Bluetooth of smartphones; anti-epidemic map system at antoancovid.vn for service establishments, accommodation, crowded public places such as schools, medical examination and treatment facilities…; The system records people coming and going to public places through scanning QR codes at smartphone applications such as NCOVI, VietNam Health Declaration, Bluezone… Electronic medical declaration and QR code scanning are applied at Bach Dang Bridge epidemic prevention and control checkpoint. Concretize Notice No. 137/TB-VPCP dated May 30, 2021 of the Government Office “Notifying the conclusion of Prime Minister Pham Minh Chinh at the nationwide online meeting on the prevention and control of Covid-19 epidemic. -19″, the provincial directives related to the mandatory application of technology in the prevention and control of the Covid-19 epidemic, Quang Ninh Department of Information and Communications has actively implemented many solutions. In which, strengthening propaganda, guidance and supervision of localities and units throughout the province on installing Bluezone application; urgently research and build the province’s own website on the prevention and control of the Covid-19 epidemic, providing useful and necessary information to serve the direction and operation of the steering committees at all levels and serve people look up information; integrating the province’s Covid-19 map, connecting with central database systems and synchronizing electronic medical declaration data to serve the direction, administration and tracing; Build your own mobile app… Provincial General Hospital staff update hospital information on the National Covid-19 Safe Coexistence Map. Through the IT and telecommunications foundation infrastructure of the province’s e-Government system such as: Provincial public service portal, official email system, public Wi-Fi system… Department of Information and Communications is the focal point. broadcast messages and developments in epidemic prevention and control as well as the direction and administration of the province; provide information on epidemic prevention and control to press agencies, media as well as basic information systems, including information related to tracing work. At times with special factors, the Department produces newsletters or informational content to provide timely, fastest and absolutely accurate information to the press and the grassroots information system. Information in the province’s epidemic prevention and control is updated on the provincial portal and the provincial e-Government page on the Zalo platform. Most of the departments, branches, localities and units in the province currently have fan pages on facebook; All information on the prevention and control of the Covid-19 epidemic is gathered and posted on the e-Government page of Quang Ninh province on the Zalo platform… This is an important part of helping the province to spread messages to the people in the public sector. disease prevention and control, so that every citizen knows and proactively prevents and effectively prevents epidemics at all times and places. Minh Ha

The Department of Information and Communications is the focal point for information on epidemic prevention According to Ms. Le Ngoc Han, information and propaganda have been determined by the province to play a very important role in the prevention of the Covid-19 epidemic. Therefore, communication has been included in the message of Covid-19 prevention and control in Quang Ninh along with 5K, vaccines and technology. When implementing, there are some differences that are the entire information and propaganda work is assigned to the Department of Information and Communications for information to be more unified and proactive. Specifically, the Department of Information and Communications is the focal agency to broadcast messages and developments in epidemic prevention and control as well as directing and operating activities in the area. “This is also a way to reduce the load on the health workers who are on the front lines so they can focus on their professional work, which is epidemic prevention and control,” said Ms. Le Ngoc Han. During epidemics, the Department of Information and Communications is the focal point to provide all information on epidemic prevention to the press, media as well as the basic information systems, including information related to the tracing work. . At times with special factors, the Department of Information and Communications produces newsletters or informational content in order to provide timely and fastest information to the press and the grassroots information system. Promoting the strengths of IT in anti-epidemic propaganda The information is continuously updated at the e-Government of Quang Ninh province on the Zalo platform (Photo: Duy Vu) Quang Ninh is one of the affected localities in the 3rd outbreak when Van Don airport and Dong Trieu town appeared new cases. At a time when the epidemic was complicated, the province’s information and propaganda work was carried out continuously in many forms and showed positive effects. Ms. Le Ngoc Han shared: “Instead of only using traditional methods in print press, radio, television, and electronic press, today, communication is used to the fullest extent. In particular, promoting the strengths of IT and telecommunications infrastructures. Specifically, Quang Ninh uses a public service portal to bring information about Covid-19 prevention to people and businesses. The public service portal is one of the methods of communication with people and businesses, which has a large amount of traffic every day, so information is quickly and widely distributed. Especially when social distancing, the more users need to access the public service portal. Quang Ninh also uses the basic infrastructure of the provincial e-government (invested since 2014) to access the entire system of civil servants and public employees from the province to the commune level. In addition, all administrative documents of the province are sent via the official email system to civil servants and public employees. Currently, the province is testing a smart application in the IoT system, which is identified as an effective communication channel. In addition, the Department of Information and Communications also uses the public Wi-Fi system to deliver messages and content that need to be transmitted immediately to the people about epidemic prevention and control. “Another system that we consider very effective is basic information,” said the director of the Quang Ninh Department of Information and Communications. Not only providing the written content as directed, at peak periods such as the 3rd outbreak, every day the Department of Information and Communications prepares a newsletter to give to the basic information system to communicate key and fastest content to the people. “So we communicate proactively, purposefully and communicate focused content throughout the province,” said Ms. Le Ngoc Han. Using and promoting the effectiveness of social networks is a form deployed by the province to bring information to the people quickly. In Quang Ninh, most departments and branches have a Fanpage; All information on epidemic prevention and control is focused on these channels or Zalo platform on the provincial e-Government page for daily news updates.