Due to the complex structure and passage of the seabed, repair of fiber optic cables can take weeks. Illustration. Specifically, the APG fiber optic cable had a problem since May 11 near Hong Kong. The cause of the fault was determined to be a shun fault. The repair process of this cable route lasted 5 days, during which the entire service to and from Hong Kong, China of APG project member partners was interrupted. On the morning of June 11, a representative of an Internet service provider (ISP) confirmed that the error of the APG fiber optic cable had been fixed. For the AAE-1 route, the incident on May 25 was determined to be a broken cable. The incident partially disrupted the carrier’s service to Hong Kong. According to the announcement of the company in charge of the AAE-1 cable route to Vietnamese ISPs, it is expected that the repair time for this cable line will last from June 22 to July 13. The two cable lines mentioned above are the ones with large capacity. The APG route, with the investment of four Vietnamese carriers, VNPT, Viettel, FPT and CMC, has been in operation since December 2016. With a maximum bandwidth of 54 Tbps and a length of 10,400 km, the APG route passes through many Asian landing points such as China, Hong Kong, Taiwan, Japan, Malaysia, Singapore, Thailand and Vietnam. Meanwhile, the AAE-1 line has been in operation since July 2017, with a length of 25,000 km and a total capacity of 40Tb/s. This cable route has the role of improving quality towards Europe and the Middle East as well as providing additional capacity and redundancy towards the connection direction to Hong Kong and Singapore. According to representatives of ISPs, when an undersea cable problem occurs, the network operators must navigate through other fiber optic routes or other directions of the route that is having trouble. Specifically, Viettel has routed and supplemented traffic for TGN-IA, APG routes to Singapore and AAE-1 to France. Meanwhile, CMC Telecom increased capacity via cable direction across Southeast Asia (A-Grid), connecting Internet from Vietnam through Cambodia, Thailand, Malaysia and Singapore. VNPT navigates and loads other cable directions that are operating stably such as CSC, AAG, IA, SMW3.

Illustration. Internet source Specifically, on May 11, there was an incident on the S6 segment of the APG (Asia Pacific Gateway) undersea cable line. The system has mobilized ships and started repairing the above incident from June 6 and is expected to be completed tomorrow, June 11; However, during the repair, it disrupts all services to and from Hong Kong – China, so it affects network operators in Vietnam participating in APG project investment. On May 25, the AAE-1 (Asia Africa Europe – 1) cable route had a fiber break on the FP10 pair of the S1H.1 segment (about 2,072 miles from the Cape D’Aguilar landing station, Hong Kong – China. km towards Vung Tau-Vietnam). The incident on this route caused a small part of the service interruption of the domestic carrier in the route to Hong Kong – China. International partners are expected to troubleshoot the S1H.1 segment from June 22 to July 13, 2021. Incidents on two undersea fiber optic cables have a common effect on all network operators and internet service providers in Vietnam. To overcome, on the afternoon of June 10, a representative of Viettel Group said that when a problem occurred, Viettel immediately implemented a routing plan, optimized, and added capacity (including backup capacity) on the network. other undersea cable routes are TGN-IA (towards Hong Kong – China and Singapore) and APG (towards Singapore), AAE-1 (towards France) as well as preparing land cable resources for international connection. to ensure quality service to customers. In case customers have difficulty accessing, please contact Viettel via switchboard 18008119 to find out the exact cause and provide the fastest support. A representative of VNPT said that immediately after the above incident, VNPT carried out load balancing, redirected connections to other undersea cable routes as well as a number of land cables to ensure the quality of services provided to them. customer. “We navigate and load other cable directions that are operating stably such as CSC, AAG, IA, SMW3”, a VNPT representative said. According to CMC Telecom, this unit has also increased capacity through the cable direction across Southeast Asia (A-Grid), connecting the internet from Vietnam to Cambodia, Thailand, Malaysia and Singapore to ensure supply. provide stable service to customers during the incident as well as the process of repairing and overcoming…

Sharing with ICTnews this afternoon, June 10, a representative of Viettel confirmed, according to information from the operator of the undersea optical cable routes, on May 11 and May 25, two routes APG and AAE-1 have crashes in turn. Specifically, on May 11, a problem occurred on the S6 segment of the APG undersea cable line. The location of the cable problem is about 352 to 355 km from the TKO docking station in Hong Kong, China. The cause of the problem was determined to be a “shunt fault” but did not cause service disruption. The cable route management unit has mobilized the ship and started to carry out maintenance to fix the fault on the APG cable line from June 6 and is expected to be completed tomorrow, June 11. During the repair period, it will disrupt all services to and from Hong Kong, China of APG project member partners. The APG route is invested by four Vietnamese carriers, VNPT, Viettel, FPT and CMC. The incident occurred on May 25 on the S1H.1 segment of the AAE-1 cable line, which is expected to be fixed from June 22 to July 13 (Artwork: Internet) With the AAE-1 undersea cable, according to Internet service providers (ISPs) in Vietnam, the incident occurred on May 25 on the FP10 pair of the S1H.1 segment, far from the Cape D’Aguilar landing station. , HongKong, China about 2,072 km towards the port of Vung Tau, Vietnam. The cause of the problem was a fiber break, which partially disrupted the service to Hong Kong on the FP10 pair. The plan to overcome the problem that occurred on May 25 on the S1H.1 segment of the AAE-1 international undersea fiber optic cable has also been announced to ISPs in Vietnam, expected to start from June 22. and completed on 7/13. The fact that sea cable incidents occurred at the same time in the past time has affected the international connection capacity of telecommunications service providers in Vietnam. This is a common problem affecting all network operators and Internet service providers in Vietnam. However, according to a Viettel representative, the level of influence of this network operator is the lowest because before the sea cable incident, Viettel actively planned, routed, allocated and supplemented capacity, including capacity. redundancy on international connection cables to ensure the quality of service provided to customers. When an incident occurred, Viettel immediately implemented a routing plan, optimized and added capacity on other undersea cable routes including: TGN-IA towards Hong Kong and Singapore; APG heading to Singapore; AAE-1 goes to France as well as prepares land cable resources for international connections to ensure quality service for customers. “Viettel is continuing to work with the Management Board, operating the APG, AAE-1 undersea cable lines and the NEC contractor to have continuous updates on the plan to repair the above incidents. In case of difficulty accessing, customers contact Viettel via the switchboard 18008119 to find out the exact cause and support the fastest, “a Viettel representative said. Previously, talking to ICTnews, other carriers said that they had carried out load balancing, redirected connections to other undersea cable routes as well as some land cables to ensure the quality of service provided to customers. row. Specifically, CMC Telecom has increased capacity through the cable direction across Southeast Asia (A-Grid), connecting the Internet from Vietnam to Cambodia, Thailand, Malaysia and Singapore. VNPT has actively navigated and loaded other cable directions that are operating stably such as CSC, AAG, IA, SMW3… Besides, VNPT is also actively coordinating with relevant units and partners to thoroughly check and fix international Internet connection problems.

Product of the 4th generation V-NAND memory chip of Samsung Electronics. Photo: Yonhap/VNA Specifically, Samsung – the world’s largest memory chip manufacturer and Hyundai – South Korea’s leading automobile manufacturing group have signed a cooperation agreement with the Institute of Automotive Technology and the Institute of Electronic Technology under the Ministry of Trade and Industry. Korea Trade, Industry and Energy (MOTIE) to strengthen cooperation in the automotive chip manufacturing industry. Details of the contract between Samsung and Hyundai were not disclosed. However, an unnamed government official said: “We do not rule out the possibility that Hyundai will receive automotive chips from Samsung.” South Korea boasts a world leader in memory chip production, but is relatively weak in the logic chip business. According to data from the Korea International Trade Association, the country accounts for only 2.3% of the automotive chip manufacturing market. Leading in this field are the US (31.4%), Japan (22.4%), and Germany (17.7%) respectively. Major Korean chipmakers such as Samsung and SK hynix Inc. focuses on manufacturing high-performance memory semiconductors because automotive chips are seen as less profitable, while requiring complex testing processes and strict quality requirements. Korean automakers are being hit hard by a global shortage of automotive chips, especially electronic control chips in cars, leading to production halts. output many times. The move comes as the Korean government aims to establish an automotive chip supply chain to solve the global shortage of semiconductors. The government plans to roll out tax incentives and subsidies worth a total of 510 trillion won ($453 billion) to semiconductor companies between now and 2030. The Korean government hopes that the agreement between Samsung and Hyundai can strengthen the country’s autonomy in the field of automotive chip production and enhance Korea’s competitiveness in the production of world cars. next generation in the future. While chipmakers will be at the forefront of research and development of core semiconductor technology, auto manufacturers will focus on providing platforms for testing new automotive chips and components. related department.

To date, Japan has vaccinated only 2.8% of the population, the lowest level among developed countries. (Source: aa.com.tr) On May 12, the online system supports scheduling vaccination COVID-19 prevention in Japan was interrupted due to technical problems, raising concerns about responding to the country’s outbreak. NHK television reported that the vaccination scheduling crash occurred in many localities, including many areas in the capital Tokyo and the western city of Minoh, due to a global system failure involving the supplier. cloud computing Salesforce of America. In a statement on Twitter, Salesforce Chief Technology Officer Parker Harris said the company’s network was suffering from “ serious interruption . “Subsequent update notice indicated that Salesforce’s services were almost completely restored. Japanese Ministry of Health officials have not yet commented on the above information. Japan aims to be vaccinated by July COVID-19 for 36 million elderly people. However, so far, the country has only vaccinated for 2.8% of the population, the lowest level among developed countries in the world.

The semiconductor shortage is due to the growing demand for technology products as consumers globally continue to work from home. This makes the need to own a computer essential for home work applications as well as the need for the latest game consoles (such as Sony’s PlayStation 5) and hardware. The semiconductor shortage not only disrupted production but even affected vehicle design and production, Peugeot announced it would stop installing the digital instrument cluster on the 308 instead. use analog clock. The decommissioning will affect both Land Rover and Jaguar models as the XE, XF and F-Type are all produced at the Castle Bromwich plant. Along with that, both the Land Rover Discovery Sport and the Range Rover Evoque currently produced at the Halewood factory will be discontinued. Land Rover’s Solihull plant will continue to produce normally, while its other factories in Slovakia, Brazil and China will continue unaffected. “Like the other manufacturers, we are currently experiencing some supply chain disruption of Covid-19. This includes the globally available supply, which is currently in effect,” said JLR spokesperson. our production schedule and our ability to meet global demand for some models We are working closely with the affected suppliers to solve problems and minimize effects on customer orders if possible “./.

In 2018, Hoa lost control, many friends did not even realize when she returned to Vietnam. Share with Zing, The female student said she had previously learned about bodybuilding, eating menus, consulting exercises and tried all kinds of weight loss methods. For the first time, Hoa lost 10 kg by splitting the amount of food and exercising for nearly a year. However, due to the study pressure, unable to give up the habit of eating at night, Hoa continued to gain dizzying weight, even more than before. Thu Hoa owns a slim body after losing weight. When realizing that her health is declining and lack of confidence, the female student is determined to lose weight for the second time. “I have applied many different methods such as keto, das diet, GM diet, intermittent fasting (IF) … In early January, I started to apply IF seriously and found it very effective.” With this method, Hoa applies the 23: 1 frame, which means 1 hour of eating, 23 hours of fasting, drinking only filtered water. In addition, during the time she is eaten, she abstains from deep fried foods and sweets, limits starches and tastes bland. After one month of the intermittent fasting regime, Hoa lost 7 kg. “The first week was very difficult, because I had to hold 23 hours, I had a headache and dizziness when I got out of bed. In addition, I still study and live normally. By the second month, my weight loss is less, I feel very healthy, my body is light. As he got used to it, Hoa began practicing a 40-minute pilates with a 20-minute stretch of muscle about four times a week. Moreover, because of the epidemic, unable to go out, Hoa mainly applied gentle movements in the house. She patiently studied little by little to gradually adapt to her body before increasing its intensity. After only 4 months, following the IF regime, Hoa lost 14 kg. With a height of 1.65 m, weighing 57 kg, after losing weight, she has a slim, well-proportioned body. Hoa confidently wears small clothes, lovely skirts. “In the past, I often had headaches, stomachaches and colds. After losing weight, these diseases all go away. My self-confidence has also increased a lot. I no longer have to hide my body behind 2XL baggy clothes and happily chat with everyone ”. Hoa’s goal is to continue to lose another 10 kg. After reaching the desired weight, a girl born in 1997 will reduce the time to fast, keep balance by combining between eating and exercising. “During the process of losing weight, I always maintain a comfortable spirit, not too pressured about the weight. It is important that I feel happy with what I have achieved”.

When there is no social gap and working from home anymore, the digital transition is still inevitable This report is a survey of 2,760 customer care professionals in 9 markets – Singapore, Malaysia, Indonesia, Taiwan, Korea, China, Thailand, Vietnam and the Philippines, showing that despite companies are ready to change in the future, there are still some challenges. The data shows the customer service industry overview, the evolving customer experience and moving away from traditional channels. One of the ways that many companies are doing to improve communication with customers is to integrate an online chat application, from Facebook Messenger, WhatsApp Business to Viber. In the long term, besides this solution, businesses need to look for developed technologies to meet the needs of customers’ communication quickly, effectively and personalized. The report showed that: Increasing demand during the epidemic: 54% of respondents said that increasing requests for assistance was the biggest challenge last year; Narrow the skills gap: 60% of respondents in the Asia-Pacific region believe that employee training is a top consideration when applying a digital customer care system; In the “danger” there are “opportunities”: In 2020, when countries implement a blockade, many businesses have employees to work remotely. 58% of respondents said that working remotely helps them better handle customer support requests. However, the report also shows that the customer care industry seems to be experiencing gaps in skills. Respondents in all markets in the survey said that employee training is the top consideration when applying digital systems in customer care. Further data research shows that issues such as diversification of customer support channels, management and familiarization of new support channels are the most common challenges in digital transformation. In Vietnam, when asked about difficulties related to digital technology in customer care activities, 51% of respondents said that it is more and more customer support channels and 38% of respondents said that they are more and more customer support channels. that they are not familiar with the new support channels. Infobip encourages employers to train more customer care workers to adapt to the digital transformation and focus on investing in communication channels tailored to consumer behavior, so that the customer experience. the simplest, most convenient goods. Mr. Pham Gia Dan, Business Development Director of Infobip Vietnam said: “In 2020, companies that apply digital tools to deliver a more relevant experience to their customers, in general, are all reaping the benefits. Out of all surveyed markets, the customer care industry in Vietnam saw the most use of platforms and channels to deliver services. digital transformation in Vietnam is ready to “take off”.