Introduce the concept of digital government for the first time Digital government is essentially e-government, with changes in approach and implementation thanks to the development of digital technology. Therefore, when we say that developing digital government means developing e-government, digital government includes e-government. Illustration E-Government, in simple terms, is the “four Nos”, capable of meeting face-to-face, processing paperless documents, handling contactless administrative procedures and making non-cash payments. Digital government is e-government, adding “four Yess”, having all safe actions in the digital environment, being able to provide new services quickly, having the ability to use resources optimally, and being able to ability to create development, lead the country’s digital transformation, effectively solve major problems in socio-economic development and management. The strategic vision is to raise a high flag The vision is that Vietnam has a high level of e-government and digital government development index in the world, belongs to the top 50 leading countries by 2025, and belongs to the top 30 countries by 2030 according to the ranking of the World Bank. United Nations. Raise a high flag, which means a big mission and goal, to gather forces and attract talents both at home and abroad to join. When Vietnamese people join hands and unite, difficulties and challenges will become smaller. For the first time, localities will develop plans to secure annual funding from the state budget for digital government, striving for a higher spending rate than the world average. Countries currently spend about 1-2% of total state budget spending on digital government, in particular, some countries such as Singapore and South Korea spend a higher percentage. Strategic thinking is fast action In the fourth industrial revolution, countries that pioneer, go ahead and act quickly will have the opportunity to develop breakthroughs. In other words, in the digital age, it is not the big fish that eat the small fish, but the fast fish that swallow the slow fish. The strategy sets out the basic goal of completing e-government development targets by 2021 and forming a digital government by 2025. Breakthrough solution is to use open platform and orientation The digital platform is identified as a breakthrough solution to promote faster digital government development, reduce costs, and increase efficiency. The platform was created by excellent digital technology businesses, allowing agencies, organizations and individuals to use it as a service instead of having to invest and operate it themselves. Open orientation for people, businesses and other organizations to appropriately participate in the activities of state agencies, interact with state agencies to jointly enhance transparency, improve service quality, and solve problems and jointly create value for society. Not only serving people, businesses and society As before, usually, developing e-government sets the goal of better serving people, businesses and society. This strategy also aims to equip working tools so that cadres, civil servants and public employees can best perform their tasks, that is, virtual assistants or platforms for working and collaborating on the environment. number.

This is the first time the Government has introduced the concept of Digital Government. Accordingly, digital government is essentially e-government, with changes in approach and implementation thanks to the development of digital technology. “Solving administrative procedures without contact” is one of the four criteria of e-Government. Photo: VGP. The strategy clearly states that by 2030, Vietnam is in the group of 30 leading countries in the development index of e-government and digital government according to the United Nations ranking. Digital government will transform the way people and businesses are served. From there, it helps to reduce costs, increase the productivity of businesses, create favorable conditions, and bring satisfaction to people. The ultimate goal is for people and businesses to participate more in the activities of state agencies, jointly creating values, benefits, satisfaction, trust and social consensus. The digital government also transforms the way it is organised, operated, working environment and tools so that cadres, civil servants and public employees can best perform their duties. For each stage, specific goals are set with basic targets. By 2025, the strategy sets five goals including providing quality services to serve society; widely mobilize the participation of society; optimal operation of state agencies’ activities; effectively solve major problems in socio-economic development, and make breakthrough changes in national ranking. Regarding the national key tasks, the strategy clearly states 6 tasks including: Perfecting the legal environment, developing digital infrastructure; develop digital platforms and national scale systems; develop national digital data; development of national applications and services; ensure the safety and security of the national network. These six tasks are also the key tasks of ministries, branches and localities to implement within their respective sectors, domains and localities. The strategy clearly states 10 solutions for implementation, including solutions on: Organization, apparatus, network; training and fostering digital skills; propaganda, dissemination and awareness raising; cooperation between state agencies and enterprises; researching, developing and mastering core technologies; standardization and restructuring of business processes; international cooperation… According to Minister of Information and Communications Nguyen Manh Hung, e-Government targets will be basically completed in 2021, with a focus on level 4 online public services reaching 100%. The digital government will be formed in 2025. Accordingly, government services are provided automatically 24/7 according to demand, new public services are provided in a timely manner and on the basis of open data. Digital government is essentially e-government, with changes in approach and implementation thanks to the development of digital technology. Therefore, when we say that developing digital government means developing e-government, digital government includes e-government. E-Government, simply understood, is the “four Nos”, including the ability to meet face-to-face, process paperless documents, handle contactless administrative procedures and make non-cash payments. Digital government is e-government, adding “four Yess”, having all safe actions in the digital environment, being able to provide new services quickly, having the ability to use resources optimally, and being able to ability to create development, lead the country’s digital transformation, effectively solve major problems in socio-economic development and management.