The light of import substitution domestic products Nowadays, the internationally emerging medical PCR all-in-one machines mainly include GeneXpert Ⅳ from Cyper from the United States, Filmarray 2.0 from Mérieux in France, and cobas Liat from Roche in Switzerland. The PCR integrated machine Sanity2.0 approved by Zhishan Biologics for the three-class medical device registration certificate is the first fully automatic integrated medical PCR analysis system with independent intellectual property rights in Fujian Province, and all core components have been made domestically. , Broke the technological monopoly of the international head biotechnology company, and filled the gap in the subdivision of the domestic PCR detection integrated machine. This product is suitable for various scenarios such as disease prevention and control centers, clinical laboratories, community hospitals, shelter hospitals, bedside testing, outpatient clinics, and emergency clinics. Particularly prominent is that Sanity 2.0 can be equipped with a full range of kits from ZHIBIO, which can treat respiratory pathogens such as new coronary pneumonia and tuberculosis, reproductive tract pathogens such as HPV, genetic diseases such as hereditary deafness and thalassemia, as well as individualized medications, etc. Nucleic acid detection for various types of diseases and molecular diagnosis in the whole field. As an imported alternative “drug-checking artifact”, Xiamen Sanity 2.0 has five significant advantages, one of which is “intelligence + automation”: one-key start, full-process automatic, local machine directly prints reports, and connects to hospital information Management system; the second is “high-quality nucleic acid extraction and purification”: magnetic bead extraction, suitable for multiple samples, anti-cross-contamination, 10-20 times concentrated and purified nucleic acid; third, high-precision temperature control of the PCR module to ensure The high sensitivity and specificity of the amplification results; the fourth is in the form of freeze-dried reagents, which can be transported at room temperature without freezing at -20 degrees; the fifth is the unique and complete multi-color melting curve analysis function, which can detect at most simultaneously in a single run 1728 targets. Deep ploughing technology has broad prospects R&D and innovation strength has increasingly become a benchmark for the competitiveness of a biopharmaceutical company. Founded in June 2010, Zhishan Biology has developed deep technology in the past 11 years and is a national high-tech company with a patented technology for PCR detection. Technology companies provide one-stop solutions for nucleic acid testing for hospitals, disease control centers and other units. As a leading domestic molecular diagnostic company, Zhishan Biological always adheres to the close integration of scientific research and industrialization, and transforms the latest molecular diagnostic technology into clinically demanded products, serving the prevention and control of infectious diseases and the precise diagnosis of major diseases. The innovation, leadership and huge market potential of Zhishan Biotechnology (compared with international giants and is expected to replace them) deeply attract investors. Recently, Innovation Works invested tens of millions of dollars in Zhishan Biotechnology, which has become the mainstay of Zhishan Biotechnology. One of the shareholders. At the same time, relying on the reputation and influence of the innovative workshop, it will help the products developed by Zhishan Biological to be promoted to the market, and consolidate the leading position of Zhishan Biological in the domestic molecular diagnostic field. According to statistics, at present, there are estimated to be about 8,000 medical institutions in China with PCR laboratories (which can provide new crown nucleic acid testing), and there are still more than 900,000 medical institutions that have not yet established PCR laboratories, including public and private hospitals. There are more than 17,000 and more than 900,000 primary-level medical institutions. In response to the needs of large-scale primary-level testing during the epidemic period and the need for other molecular testing at the grass-roots level in the future, the fully-automatic integrated machine overcomes the obstacles to the construction of PCR laboratories, so it is very popular. It is the focus of attention of the industry, especially the all-in-one system with powerful functions and complete supporting reagents is a rare product that is generally optimistic and has a broad blue ocean market. Not only the market is broad, but it also has huge advantages compared with traditional PCR detection. In particular, the fully automatic integrated machine can greatly reduce the input cost. The use of the fully automatic and integrated Sanity 2.0 of Xiamen Zhishan all-in-one machine eliminates the need for three laboratories for traditional PCR testing. The laboratory construction investment is reduced by at least 2/3, the instrument investment is reduced by about 1/2, and the personnel investment is also reduced. About 2/3. Guangzhou Daily·Xinhuacheng reporter: Xiao Huanhuan, correspondent Wu Jian Guangzhou Daily·New Flower City Editor: Cai Lingyue

The registry examines the incoming vehicle for registration. (Photo: Hoang Hung/VNA) In the written response to the Vietnam Automobile Transport Association and the three-region taxi association, the Ministry of Transport agreed to allow car inspection cycle will increase from 18 months to 24 months to remove difficulties for transport businesses affected by the COVID-19 epidemic. Currently, the Ministry of Transport is directing agencies and units to advise on finalizing the draft Circular amending Circular No. 70/2015 regulating the inspection of technical safety and environmental protection of vehicles. road motorized traffic. “The inspection cycle of passenger cars of all kinds up to 9 seats with transportation business will be adjusted from 18 months to 24 months for the first cycle and from 6 to 12 months for the periodic cycle,” said the leader. The Ministry of Transport said. For the proposal to have appropriate policies and mechanisms for BOT investors to reduce road use fees according to Circular No. 112/2020 of the Ministry of Finance, the Ministry of Transport said Circular No. 112/2020. of the Ministry of Finance stipulating the rate of road use fee (toll collected per vehicle) for automobiles doing transport business of transport enterprises, transport business cooperatives, and transport business households. “The collection of road service fees is not specified in Circular No. 112/2020, so investors do not have to follow the guidance of this Circular,” the leader of the Ministry of Transport affirmed. . On the other hand, a number of investment projects in the form of public-private partnerships managed by the Ministry of Transport have reduced road user service fees; BOT projects have not been considered to increase road use prices, although it is time to increase prices in the last 3 years in order to share and harmonize the interests of the State-people-enterprises. Moreover, BOT investors are also businesses and are also affected by COVID-19 epidemic due to the reduction of vehicle traffic through the station, revenue will be reduced, affecting the financial balance of the enterprise; increase in interest expense and operating expenses of the business. Regarding the proposal for exemption from submission road maintenance fees By the end of this year, according to leaders of the Ministry of Transport, this agency is coordinating with the Ministry of Finance to comment on amendments to Circular 112/2020 and related circulars to assist in removing difficulties for production and business in response to the COVID-19 epidemic chaired by the Ministry of Finance. Previously, in 2020, the Ministry of Finance coordinated with relevant ministries and agencies to develop and issue Circular No. 112/2020/TT-BTC dated December 29, 2020 providing for the extension of the reduction period. fees and charges (mainly reducing fees in the field of transportation (road use fees; fees, aviation fees…) until the end of June 30, 2021 to support and remove remove difficulties for production and business, ensure social security in response to the COVID-19 epidemic.

In the first 6 months of the year, party committees at all levels have inspected 53 party organizations and 186 party members; supervises 24 party organizations and 169 party members; disciplining 1 party organization and 28 party members. Inspection Committees at all levels conducted inspection when there were signs of violations against 1 party organization and 8 party members; inspect the performance of inspection and supervision tasks for 22 party organizations; inspect the implementation of discipline within the Party for 5 party organizations; supervise 11 party organizations and 33 party members; disciplining 12 party members; inspect the collection, payment, management and use of party fees for 36 party organizations; settlement of accusations of 3 party members… Mr. Nguyen Van Ghi requested the next time the inspection committees at all levels base themselves on the regulations and work processes of inspection and supervision of the Provincial Party Committee to advise the committee to amend and supplement to suit the local situation. . In addition, strengthen inspection and supervision of the formulation and implementation of the working regulations of the Party Committee; regularly monitor and grasp the situation of the area in order to promptly correct and check when there are signs of violations, to prevent defects, prolonged violations … NGUYEN NGUYEN

As if understanding our astonishment at these professional phrases, Colonel Hoang Minh Quan explained: “Electromagnetic compatibility (EMC) is the ability of equipment, radio equipment systems, Electricity and electronics operate normally in the electromagnetic environment and do not cause interference to other equipment and systems. However, the development of science and technology has increased the level of electromagnetic emissions into the environment, affecting the operation of equipment. Therefore, electromagnetic control in devices becomes an urgent requirement, regulated by international, regional or national standards. The commander of the Center for Quality Assessment checks and exchanges experiences in performing temperature and humidity testing tasks with the center’s officials and engineers (photo taken before April 27, 2021). The fact also shows that the control of electromagnetic compatibility for defense products is increasingly urgent. Therefore, in July 2017, the first and only MIL-STD 461 E/F military standard EMC Laboratory in Vietnam, up to now, was equipped for the Quality Assessment Center, officially. come into operation. Under the management and operation of the Electro-Electronics Quality Control Department, these systems have been tested for many types of VKTB, defense goods products with hundreds of different modules/systems of more than 50 categories, thereby performing well the following roles: Strictly and accurately managing product quality; help manufacturing units perfect products; provide suitable plans for the units in the arrangement and use of equipment. From the results achieved, the center has determined that one of the breakthrough tasks in the coming time is to propose to invest in more equipment to expand the field of EMC testing, ensuring that all testing criteria are met. military standard MIL-STD 461 E/F and cargo testing group 2 specified by specialized ministries for use in the military. With the assigned functions and tasks, over the years, the center has always performed well the task of inspecting, evaluating, assessing and testing the quality of VKTB, products and defense goods. Thereby, the origin, quantity and quality have been clearly identified, helping the units to perform well the management and exploitation work more and more effectively. In 2020, the center has inspected goods for 34 agencies and units, with 75 systems of all kinds, nearly 9,000 equipment, more than 26,000 supplies and spare parts…; also conduct EMC tests, electrical tests, radio tests, temperature tests, humidity tests, vibration shocks, metal composition analysis, tensile tests, material compression tests, non-destructive tests. In order to improve the quality of task performance, the Center for Quality Assessment always attaches great importance to the movement of promoting initiatives and technical improvements with many initiatives winning the Innovative Youth Award in the army. At the Department of Electrical and Electronic Quality Control, a typical unit in the implementation of this movement, a group of officials and engineers are holding hands on a product called “TKN-GDCL-19 watertight test equipment”. Major Nguyen Tat Nam, Head of Electrical-Electronics Quality Control Department, said: “This is the initiative that won the second prize of the Army’s Innovative Youth Award in 2020, which has the effect of testing water tightness for information equipment. for counterfeiters. The advantage of this device compared to previously equipped equipment is that all operating processes are controlled by a computer, which is convenient and gives higher accuracy. The Electro-Electronics Quality Control Department also owns an initiative that won the first prize of the Army’s Creative Youth Award in 2019 and the second prize in the National Technical Innovation Contest in 2020 which is the initiative to measure the frequency hopping speed of the army. frequency hopping radio transmitters used in the military. The initiative not only gives the same accuracy as imported equipment, but also saves billions of dong for the unit. Working at the Department of Quality Assessment of Information Technology (IT), Captain Bui Huu Quan, Technical Assistant is not only responsible for quality assessment of IT equipment, but also conducts environmental testing. From the tests of vibration, temperature, and humidity, he can detect errors early from the sockets, welds, etc., helping the manufacturer to take remedial measures and perfect the product. IT is a rapidly developing field, so the inspection object is upgraded regularly. In order to successfully complete the task, Captain Bui Huu Quan must actively update information related to his specialty, and at the same time research and develop management software to improve the quality of inspection work. Along with the development of the military, inspection products are always diverse in types, technology is increasingly modern and complex. Therefore, the Quality Assessment Center has determined to constantly strive to become the leading inspection facility in the industry, having the facilities and a team of qualified and qualified assessors to perform and complete the tasks comprehensively. assigned.

The statue “The Statue of Liberty” version of “phase ke” in Sa Pa caused fierce controversy. It is known that this “mutant” Statue of Liberty is made of plaster and cement, inside with a steel frame, the height is 30m. In addition, at this spontaneous tourist area also appears a copy of Mount Rushmore sculpture, portraits of four former US presidents. Recently, Mr. Nguyen Ngoc Dong, the tourist destination with the “mutant” Statue of Liberty, said that the unit will repair the statue in a direction closer to the local culture. Specifically, the given idea is to edit the image of a H’Mong man. The crown part of the old statue will be replaced by the typical H’Mong men’s beret. In addition, the torch in the hands of the Statue of Liberty will turn into a khene, a type of national musical instrument associated with local traditions and culture. The image of the man blowing khene attached to the H’Mong culture. (Artwork from the Internet) “ My check-in point is located in Sa Pa, where the majority of H’Mong people are. Therefore, the modification of the statue from the Statue of Liberty to an image of a close H’Mong man, suitable for the local culture “- Mr. Dong shared with the press. However, Mr. Dong also affirmed that the tourist area’s decision to edit the statue was not because of being stoned by the public, but he wanted the place to be completed and more beautiful. .

Vietnam Academy of Science and Technology and Kinh Bac Group signed a cooperation agreement. On the afternoon of April 26, the Vietnam Academy of Science and Technology (VAST) cooperated with the leaders of Kinh Bac Urban Development Corporation (Kinh Bac Corporation) to hold a meeting and sign a cooperation agreement. with member institutes for research on building zero industrial models for energy and zero on emissions and funding inspection of dead martyrs’ remains. Attending the meeting and the signing ceremony were Prof. VS Chau Van Minh, Member of the Party Central Committee, Chairman of Vietnam Academy of Science and Technology. Specifically, the Institute of Energy Science, Vietnam Academy of Science and Technology signed a cooperation agreement with Kinh Bac Group to research and develop smart energy management systems in industrial parks. . Accordingly, the Institute of Energy Science cooperates with Kinh Bac Group to research, contribute to building and developing a platform (Platform) of international standards, providing intelligent flexible solutions for the electrical system. in industrial zones. Specifically, the Institute of Energy Science exploits technology applications of the industrial revolution 4.0 to conduct research, evaluation and development of solutions in planning, design and development of grid technology. Micro Grid uses renewable energy sources towards zero energy industrial zones (zero fossil fuel consumption and zero carbon emissions); Developing smart energy management systems in centralized industrial zones. Next, the Institute of Environmental Technology, Vietnam Academy of Science and Technology signed a deal with Kinh Bac Group to research, contribute to building and develop a platform of international standards, providing awards. and smart solutions for the Group’s environmental sector. The Institute of Environmental Technology will provide the Group with advanced technology solutions and effective management in the field of environment. For wastewater: Providing advanced technology solutions in combination with Internet of Things (IOT) control in the treatment system to meet regulated standards; Cost savings; Energy recovery and post-treatment water reuse is at its highest. For organic sludge: Utilize all to apply electricity generation and organic fertilizer solutions for green development. For solid waste: Apply recycling solution; recirculation; applying technology of energy pellets to generate electricity and produce organic fertilizers to develop green trees right on the Group’s campus. For exhaust gas: Processed by advanced technology with high-speed centrifugal complex to recover CO2, SO2 … and attach with IOT solution during operation. For hazardous waste: Applying treatment solutions to minimize and recover substances of economic value and reuse. At the same time, the two sides cooperate on consulting on environmental management records; capacity building for the staff who manage and operate environmental treatment systems; environmental quality monitoring. Also in the afternoon, according to the agreement between the Institute of Biotechnology, the Vietnam Academy of Science and Technology and the Kinh Bac Group, the Group pledged to sponsor 15 billion VND to expand the DNA assessment facility. martyrs lack information; supporting equipment and chemical materials to perform DNA assessment of dead martyrs’ remains. Speaking at the meeting and signing, Associate Professor, Dr. Chu Hoang Ha, Vice President of Vietnam Academy of Science and Technology emphasized that these topics are very meaningful and true to the guidelines and directions of Green growth government ensures both economic development and environmental protection. In particular, with the agreement to sponsor the examination of martyrs’ remains of the Institute of Biotechnology, the enterprise has shown the responsibility of the enterprise to the great problems of society, paying gratitude to the martyrs and the family, who sacrificed themselves for the unity of the country and people of Vietnam. It can be said that this is a meaningful activity towards the upcoming April 30 anniversary celebration.

Standing Editorial Board, Editorial Team organized to synthesize comments. The comments generally agreed on the necessity of the development and basic contents of the draft Law on Inspection (revised). In addition, many comments have been made to complete the Draft. Regarding the competence to organize and direct inspection activities, the Government Inspectorate said that there are a number of suggestions for the full supplementation of the titles with the authority to organize inspection activities, including heads. The inspection agencies are defined in Articles 40, 41 and 42 of the draft Law. A citizen reception session chaired by the Inspector of Thai Nguyen Province. (Illustration) In this regard, according to the Government Inspectorate’s explanation, the authority to organize inspection activities of the titles specified in the draft is the head of the management agency at the same level as the inspection agency in the system of regulatory agencies. state administrative baggage. Inspection activities in the system of state administrative agencies are different in nature, functions, tasks and powers compared with inspection activities at other state agencies specified in Articles 40 and 41 , 42 drafts (inspection activities of agencies specified in Articles 40, 41, 42 draft are actually heads inspection activities, aimed at the internal agencies, branches, not outside. except for the Vietnam Social Security and the Enterprise State Capital Management Committee, which are two governmental agencies assigned to perform the specialized inspection function). Therefore, in accordance with the characteristics of inspection activities at other state agencies, the draft Law stipulates: Chief Justice of the Supreme People’s Court, Director of the Supreme People’s Court, the State Auditor General shall base on regulations. of this Law and other relevant law provisions promulgated according to its competence or submitted to competent agencies for promulgation of regulations on functions, tasks, organization and inspection activities of the Supreme People’s Court and the People’s Court. Supreme, State Audit. The Government stipulates the functions, tasks, structure, organization and operation of the Vietnam Social Insurance Inspector, the Inspector of the Committee for State Capital Management at Enterprises, Vietnam Television and Voice of the Voice. Vietnam, Vietnam News Agency, Ho Chi Minh National Academy of Politics, Vietnam Academy of Social Sciences, Vietnam Academy of Science and Technology, Hanoi National University, National University Ho Chi Minh City. In the third draft of the Law on Inspection (amended), the purpose of inspection is to detect loopholes in the management mechanism, policies and laws to propose to the competent state agency to make a decision. remedy; prevention, detection and handling of law violations. At the same time, helping agencies, organizations and individuals to comply with the provisions of law; promote positive factors; contribute to improving the effectiveness and efficiency of state management activities; protecting the interests of the State, the legitimate rights and interests of agencies, organizations and individuals. Inspection activities must ensure the principles of law observance; democratic, open, objective, timely and accurate; not obstructing the normal operation of the subject of inspection and other agencies, organizations and individuals. There is no overlap in scope, subject, and content between inspection agencies and between the inspection agency and the state audit agency. In addition, the draft also regulates the organization and inspection activities of the Supreme People’s Court, the Supreme People’s Court, and the State Audit. Accordingly, these agencies establish an inspection agency to help the Chief Justice of the Supreme People’s Court, the President of the Supreme People’s Court, the State Auditor General to perform the task of inspecting, receiving citizens, settling complaints and denunciations and anti-corruption falls under the jurisdiction and responsibility of 3 agencies. Regarding the layout, draft 3 of the Law on Inspection (amended) includes 10 chapters and 131 articles, providing for the organization and activities of inspection in state administrative agencies and other state agencies. The Draft Law stipulates 9 prohibited acts, including the following acts: Deliberately failing to issue an inspection decision when detecting signs of law violation; cover for the inspected object; intentionally making untrue conclusions; to conclude, decide and handle illegal.

Taken in Ningbo, Zhejiang in April 2021. This Internet celebrity attraction is the Haizhiwan outdoor base camp scenic spot located in West Biantang Village, Xiaotang Township, Xiangshan County, Ningbo City, Zhejiang Province. Xiangshan County is located on the coast of the East my country Sea. It not only has abundant marine fishery resources, but also has beautiful island scenery. It is known as “the most beautiful coastline at 30 degrees north latitude”. Seeing the words “outdoor base camp scenic spot”, many friends must be thinking, this is not a scenic spot located on a cliff, how can it be an outdoor base camp? In fact, Haizhiwan Scenic Area is a large outdoor sports tourism area integrating sports experience, ecological vacation, and leisure tourism. In short, here is not only beautiful scenery, but also various outdoor experience projects you want to play. It is suitable for all ages and is a good place for family trips, couples trips, and group trips. Just entering the scenic area, there is a long colorful flower corridor with various amusement projects on both sides of the corridor. This first stop is the cute pet paradise, where there are cute alpacas, smart ostriches, cute pikas and other animals. Not only can you watch, but you can also interact with animals. It is a favorite of children. Go inside, next to the cute pet paradise is the children’s outdoor experience area. There are beach paradise, giant air cushion park, horse riding field, karting field, Hobbit Manor, flower sea train, archery, crazy birds and many other fun, Fun project, it is a paradise for children to play outdoors. Going further in is the team building outdoor development zone, where there are more than 20 recreational sports projects that challenge the limits of life and cultivate the spirit of exploration, such as stake climbing, catapult trapeze, high-altitude adventure, and hot air ballooning. In addition, there are interesting sports camps, nature training camps, offensive and defensive battle camps, ball arenas, cowboy barbecue camps, Yimi Farm and other research and development camps in the scenic area. They are the first choice for corporate team building, student research, outdoor clubs, etc. Ground. At the end of Rainbow Road, there is a large reservoir with blue lakes and mountains, and you can see that the water quality is quite good. There are dense trees on the mountain, and cliffs below the mountain. The huge rocks are straight and flat like a knife. Here is the water sports area of ​​the scenic spot, there are kayaking and other projects. On the right side of the lake is the currently popular grass slide, divided into a human area and a children’s area. The adult area has a slope of 30 degrees. The 100-meter slide can be completed in just 6-7 seconds, which is quite thrilling. , Friends who love to challenge can come and try. Above the lake is the “Heart of the East Sea, Sky Corridor”, the essence of the entire scenic spot. This is a glass trestle bridge hanging on a cliff. Nowadays, Chinese people are very interested in Liuli Trestle, and the ring corridor with an investment of more than 20 million yuan is definitely the pinnacle masterpiece of the glass platform in East China in terms of scale and thrilling degree. Looking down from the sky, the entire ring corridor presents a “one arrow through the heart” shape, implying love and romance. The entire ring corridor is composed of two parts, the main tower of the Sky Gate and the glass ring corridor platform. 24 high-strength rare earth alloy coated steel cables are used to fix the glass platform by diagonal pulling. The glass ring corridor platform is composed of three parts: a bow-shaped ring corridor, a straight arrow corridor and a heart-shaped platform. Among them, the length of the arcuate corridor reaches 130 meters, which is said to be 6 times that of the glass platform of the Colorado Grand Canyon in the United States. At the same time, it far exceeds that of similar glass platforms in China. The most creative and distinctive part of the entire sky promenade is the heart shape in the center of the promenade. The water curtain formed by more than 500 high-pressure nozzles below is like a waterfall rushing down from the cliff. It’s magnificent and quite spectacular. What’s more, the huge water curtain hangs directly on the lake surface, forming a big heart-shaped pattern, which is a must in the domestic glass trestle bridge. However, the Haizhiwan Scenic Area is located on the seashore, and the sea breeze is relatively large. As long as there is a little wind at such a high drop, the water curtain will be blown and deformed. It does not form a heart-shaped pattern on the lake surface. Your love luck will do. In addition, 500 high-power beam lights and projection lights are installed on the sky gate and the glass corridor, projecting ever-changing light and shadow effects on the sky, waterfalls, and mountains, deducing the confession of love, the sea and the sky, the birds and the Fish and other sights. Nowadays, it is not only the best glass corridor in the country, but also a witness of romantic love. About the author: Han Can Yiye (photographer, traveler, self-media person).

In the process of digital transformation, the management needs of enterprises are constantly increasing. Faced with the expansion of application scenarios, customer service management needs higher quality inspection accuracy to avoid misleading caused by deviations; rich data analysis dimensions help managers to insight into the problems reflected in the data and provide support for business decision-making.

AI is restructuring the customer service industry and helping the industry enter into intelligent management. In response to the problems and pain points of customer service quality inspection management, Wofeng Technology GaussMind intelligent quality inspection relies on core technologies such as artificial intelligence, big data, cloud computing, etc., and performs full quality inspection through machines to achieve automation and digital management; dig deeper into the value of data and carry out more Dimensional visual data analysis can fully control the risk of complaints, and can score and assist the service of customer service personnel, optimize performance management, use technology to improve customer experience, and meet the needs of enterprises to reduce customer service management costs and improve management efficiency. Employees and customers are satisfied.

Machine quality inspection

Traditional quality inspection usually means that the quality inspector extracts part of the call and dialogue data for inspection, and detects whether the agent has irregular or non-standard speech behaviors during the service process, such as swearing, mocking, evasive, over-promising, etc., in order to regulate the behavior of the agent , And then improve the quality of customer service. According to industry data, the sampling rate is only about 1% to 10%. For some companies that do not pay attention to this process, the sampling rate is even lower.

Under the traditional method, there are many problems in manual quality inspection, which seriously affect the realization of the value of customer service management:

-Low quality inspection efficiency and high cost: low coverage rate ；

-Delay in risk warning: customer sentiment and true intentions are difficult to grasp, and business risks are uncontrollable;

-Inconsistent quality inspection evaluation: the understanding and implementation of quality inspection standards vary from person to person, and it is difficult to achieve objective consistency due to the influence of the personal qualities of the quality inspectors;

-Quality inspection data is difficult to summarize: unable to dig into customer needs, resulting in loss of sales leads and loss of potential customers.

With the rapid development of AI technologies such as speech recognition, natural language understanding, and deep learning, intelligent quality inspection systems have received widespread attention. Wofeng Technology’s GaussMind intelligent quality inspection improves the efficiency of customer service management through automated machine quality inspection.

Based on AI capabilities, Wofeng Technology GaussMind intelligent quality inspection has the following functional values:

1) The quality inspection model engine is rich, the rules are diverse, and the combination method is flexible

Multi-dimensional quality inspection models are set up to fully meet the individual needs of enterprises and further enhance the richness of quality inspection capabilities.

-Speaking skills dimension: Deeply understand the content of speech skills, specify the detection role and detection range, and support process detection;

-Interaction dimensions: silence, snatching, and repetition;

-Feature dimensions: sentence length, sentence pattern, speaking speed, volume, emotion analysis;

-Information dimension: data detection along the way, quality inspection is more accurate.

2) Machine automatic quality inspection + manual sampling inspection, work more efficiently and check more accurately

The robot performs full quality inspection and can automatically complete quality inspection tasks in accordance with the rules. The quality inspector only needs to view a few question sessions to complete the re-inspection, which increases the efficiency by more than 10 times and effectively saves a lot of labor costs.

3) High accuracy rate of quality inspection

In terms of speech recognition, Wofeng Technology adopts an error correction model to correct the professional terms of the customer’s business, such as filter elements, service stations, gasoline, and engine oil in the automotive industry. This greatly improves the accuracy of recognition and is conducive to better semantic understanding. accurate. In terms of semantic understanding, Wofeng Technology uses deep learning models such as TextCNN and BERT, uses corresponding rules based on business understanding, and fully considers business scenarios, tone, context and other factors. The quality inspection accuracy rate exceeds 90%. In addition, at the same time of manual sampling, the quality inspection model can also be trained and optimized, so that the more the quality inspection model is used, the smarter and the more accurate it is, achieving the effect of “training back feeding”.

data analysis

With the deepening of use, more and more companies realize the value of intelligent quality inspection systems. At the same time, they also hope to build their own customer service key performance indicator system with the help of AI capabilities to test and evaluate the quality of customer service staff’s work and find services. The loopholes in the call center can improve the overall service level of the customer service center; and through high-value data analysis, it can find business hotspots, difficulties, and problems, and provide references for business operations and organizational decision-making.

Based on big data in business scenarios, Wofeng Technology GaussMind intelligent quality inspection has the following data analysis capabilities:

1) User portrait label: According to the content of the conversation, analyze business tags, customer sentiments, and keyword clouds to understand customers, know yourself and your opponents, and fight forever.

2) Portrait of customer service staff: Targeted and focused adjustment of management methods to improve customer satisfaction and stimulate customer enthusiasm to bring better services to customers.

3) Business analysis: Making full use of high-value customer service data, conducting public opinion discovery, business analysis, and timely adjustment of service strategies and business strategies can effectively assist business decision-making and increase ROI.

4) Risk warning: The system continues to control risk throughout the whole time. Once a risk point is found (the customer personnel are detected asking customers, complaints, etc.), the system will automatically issue an early warning and notify the responsible person to deal with it as soon as possible, so that potential risks are contained in the embryonic stage.

Combination of two swords

Wofeng Technology’s GaussMind intelligent quality inspection system has achieved many successful practices in insurance, automotive, e-commerce, milk powder and other industries. Well-known customers include Dewu, Kimberly-Clark, Weimar Motors, Feihe milk powder, Yili milk powder, etc., effectively improving customer service management The degree of intelligence.

1) Improve work efficiency and reduce labor costs

Intelligent quality inspection uses full quality inspection on customer service channels such as voice, text dialogue, and corporate WeChat conversations. The quality inspection coverage rate is 100% and the accuracy rate exceeds 90%, reducing the cost of manual quality inspection and realizing efficient allocation of human resources.

2) Improve service quality and reduce business risks

Intelligent quality inspection helps the customer service team improve service quality and brand satisfaction; intelligently tap high-frequency problem feedback to the business department for optimization and improvement, and reduce the rate of customer complaints.

3) Find more clues through data analysis to promote corporate growth

The data analysis in the quality inspection process can promptly discover the customer’s favorable comments on the product, and feed it back to the operation department to promote the promotion of product sales.

The quality of cosmetic raw materials is the key to ensuring the safety, quality and efficacy of cosmetics. Products and related personal care products. Cosmetic ingredients have a wide range of applications and are the basic ingredients of cosmetic formulations. Therefore, it is indispensable to apply the production practice principles of appropriate raw materials for commercial cosmetics.

EFfCI cosmetics factory inspection implementation rules

Scope of application

1.1 This rule is used for the certification activities of the quality management system established by the organization applying for certification in accordance with the specifications of cosmetic raw materials.

1.2 This rule is the basic requirement for cosmetic raw materials, for the certification activities of cosmetic raw materials, and the certification activities of cosmetic raw materials shall abide by these rules.

Requirements for certified personnel

2.1 Auditors need to pass the training of cosmetic raw material auditors and obtain the qualifications of cosmetic raw material auditors.

2.2 Other personnel, such as application review personnel, audit plan schedulers, certification decision personnel, etc., shall be evaluated to confirm that they meet the competency requirements determined by certification.

2.2 The certification personnel will abide by the relevant laws and regulations and certification rules related to the practice, and bear the corresponding legal responsibility for the certification activities and the authenticity of the certification audit reports and certification conclusions made.

EFfCI audits the cosmetics raw material certification to develop an audit plan

Review time

The basic audit time is determined according to the number of employees in the organization by referring to Annex 1, and then according to equipment, facilities, production

Make necessary adjustments to factors such as the complexity of the process, such as:

The scale of production facilities-including storage facilities of the auditee;

The scope covers product series with similar risks and using similar production technologies;

The complexity of the production process;

Number of production lines;

The age of the auditee’s plant and its impact on the material flow;

The labor intensity of the process;

Difficulty of communication (such as language)

The difficulties encountered during the audit that require further investigation; the quality of the auditee’s preparation work (such as documents, documents, quality management system).

The above content is for reference only, and I hope it will be helpful to you. I have a deeper understanding of the introduction of EFfCI cosmetic raw material inspection, the implementation rules of cosmetic raw material inspection and the formulation of the audit plan. Know the EFfCI cosmetics raw material inspection factory or want to know more details about the EFfCI cosmetics raw material inspection factory, and continue to pay attention to the “creative thinking factory inspection”.

Taken in Ningbo, Zhejiang in April 2021. This Internet celebrity attraction is the Haizhiwan outdoor base camp scenic spot located in West Biantang Village, Xiaotang Township, Xiangshan County, Ningbo City, Zhejiang Province. Xiangshan County is located on the coast of the East my country Sea. It not only has abundant marine fishery resources, but also has beautiful island scenery. It is known as “the most beautiful coastline at 30 degrees north latitude”. Seeing the words “outdoor base camp scenic spot”, many friends must be thinking, this is not a scenic spot located on a cliff, how can it be an outdoor base camp? In fact, Haizhiwan Scenic Area is a large outdoor sports tourism area integrating sports experience, ecological vacation, and leisure tourism. In short, here is not only beautiful scenery, but also various outdoor experience projects you want to play. It is suitable for all ages and is a good place for family trips, couples trips, and group trips. Just entering the scenic area, there is a long colorful flower corridor with various amusement projects on both sides of the corridor. This first stop is the cute pet paradise, where there are cute alpacas, smart ostriches, cute pikas and other animals. Not only can you watch, but you can also interact with animals. It is a favorite of children. Go inside, next to the cute pet paradise is the children’s outdoor experience area. There are beach paradise, giant air cushion park, horse riding field, karting field, Hobbit Manor, flower sea train, archery, crazy birds and many other fun, Fun project, it is a paradise for children to play outdoors. Going further in is the team building outdoor development zone, where there are more than 20 recreational sports projects that challenge the limits of life and cultivate the spirit of exploration, such as stake climbing, catapult trapeze, high-altitude adventure, and hot air ballooning. In addition, there are interesting sports camps, nature training camps, offensive and defensive battle camps, ball arenas, cowboy barbecue camps, Yimi Farm and other research and development camps in the scenic area. They are the first choice for corporate team building, student research, outdoor clubs, etc. Ground. At the end of Rainbow Road, there is a large reservoir with blue lakes and mountains, and you can see that the water quality is quite good. There are dense trees on the mountain, and cliffs below the mountain. The huge rocks are straight and flat like a knife. Here is the water sports area of ​​the scenic spot, there are kayaking and other projects. On the right side of the lake is the currently popular grass slide, divided into a human area and a children’s area. The adult area has a slope of 30 degrees. The 100-meter slide can be completed in just 6-7 seconds, which is quite thrilling. , Friends who love to challenge can come and try. Above the lake is the “Heart of the East Sea, Sky Corridor”, the essence of the entire scenic spot. This is a glass trestle bridge hanging on a cliff. Nowadays, Chinese people are very interested in Liuli Trestle, and the ring corridor with an investment of more than 20 million yuan is definitely the pinnacle masterpiece of the glass platform in East China in terms of scale and thrilling degree. Looking down from the sky, the entire ring corridor presents a “one arrow through the heart” shape, implying love and romance. The entire ring corridor is composed of two parts, the main tower of the Sky Gate and the glass ring corridor platform. 24 high-strength rare earth alloy coated steel cables are used to fix the glass platform by diagonal pulling. The glass ring corridor platform is composed of three parts: a bow-shaped ring corridor, a straight arrow corridor and a heart-shaped platform. Among them, the length of the arcuate corridor reaches 130 meters, which is said to be 6 times that of the glass platform of the Colorado Grand Canyon in the United States. At the same time, it far exceeds that of similar glass platforms in China. The most creative and distinctive part of the entire sky promenade is the heart shape in the center of the promenade. The water curtain formed by more than 500 high-pressure nozzles below is like a waterfall rushing down from the cliff. It’s magnificent and quite spectacular. What’s more, the huge water curtain hangs directly on the lake surface, forming a big heart-shaped pattern, which is a must in the domestic glass trestle bridge. However, the Haizhiwan Scenic Area is located on the seashore, and the sea breeze is relatively large. As long as there is a little wind at such a high drop, the water curtain will be blown and deformed. It does not form a heart-shaped pattern on the lake surface. Your love luck will do. In addition, 500 high-power beam lights and projection lights are installed on the sky gate and the glass corridor, projecting ever-changing light and shadow effects on the sky, waterfalls, and mountains, deducing the confession of love, the sea and the sky, the birds and the Fish and other sights. Nowadays, it is not only the best glass corridor in the country, but also a witness of romantic love. About the author: Han Can Yiye (photographer, traveler, self-media person).

On April 12, when the truck driver Zhao Moumou passed the over-limit inspection point in Xinzhuang, Qingcheng District, Qingyuan City, Guangdong Province, the first two weighings showed over-limit and faced fines and deductions. He mutilated himself by cutting his wrist and sought a third opportunity for weighing, but he did not meet the penalty standard in the end. On the evening of April 15th, Qingcheng District, Qingyuan City, Guangdong Province reprinted the manuscript of Qingyuan Daily through the official WeChat “Qingcheng Publishing”: After two pre- and post-tests by the South China National Metrology and Testing Center and the Guangdong Institute of Metrology, Xinzhuang exceeded the limit test Two weighbridges are qualified.

The truck driven by Zhao

The article pointed out: The Qingcheng District Party Committee and District Government of Qingyuan City have set up a special investigation team on the evening of April 13 to conduct investigations.

After preliminary investigation, at 17:00 on April 12, the driver Zhao Moumou drove a six-axle heavy-duty semi-trailer tractor (brand: Shandeka. Model: ZZ4256V324HE1B) through the over-limit inspection point in Xinzhuang, Qingcheng District, Qingyuan City for weight measurement , After two tests of No. 1 and No. 2 loadometers, the weight display is 50.24 tons. The vehicle has a nuclear load of 49 tons and an overload of 1.24 tons. According to relevant laws and regulations, 3 points shall be deducted and a fine of 500 yuan shall be imposed. At 17:13, after Zhao drove the vehicle into the unloading yard according to regulations, he signed and confirmed the fact of overloading.

More than an hour later, Zhao entered the illegal handling room and asked for a third weighing. The staff at the inspection point informed that the vehicle had been weighed twice, the weight display was consistent, and it had been signed and confirmed by himself, so he did not agree to his request. Afterwards, Zhao Moumou sat on the seat of the violation processing room by himself. During the period, the staff were busy with work and there was no communication between the two parties.

At 19:09, another car owner entered the illegal handling room to handle business. Zhao Moumou asked him to dial 120 for help. At this time, the on-site police found that Zhao had bleeding on the outside of his left forearm, so he called 110 for help. The staff at the inspection point immediately took out the first aid kit and bandaged the wound. At 19:23, 120 ambulances arrived at the scene and sent Zhao Moumou to the local hospital for treatment.

At 21:40, Zhao Moumou returned to the inspection point again. The inspection point staff coordinated on-site and used the No. 2 floor scale to carry out the third weighing. At this time, the weight was 49.96 tons, and the overload was 0.96 tons, which did not meet the penalty standard. The staff at the inspection point shall release the vehicles in accordance with relevant regulations. Subsequently, Zhao Moumou drove away by himself.

The person in charge of the investigation team stated that after two pre- and post-tests by the South China National Metrology and Testing Center and the Guangdong Institute of Metrology, the two loadometers at the Xinzhuang over-limit test point were all qualified. The investigation team apologized and sympathized for Zhao Moumou’s cutting his arm, and will further verify the situation. At the same time, testing points have been required to not only conduct business in accordance with laws and regulations, but also to further enhance service awareness and improve service levels, so as to provide more thoughtful and heart-warming services to the majority of truck drivers.

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The special inspection focuses on shopping malls, warehouses, convenience stores, etc. within 200 meters of the campus of primary and secondary schools, and focuses on hot-selling convenience foods, refrigerated and frozen foods, and seasoned noodles. The inspection work is strictly implemented. Six check and six look”. In order to ensure the implementation of special inspections, the Harbin Municipal Market Supervision Bureau conducted supervision and inspections in 9 districts and 9 counties (cities). A total of 56 food operators around 33 school campuses were randomly inspected, 56 volumes of supervision files were randomly checked, and supervision of jurisdictions was checked. Whether the unit has established 100% supervision files, whether it conducts risk level assessment of operators and conducts full-coverage supervision and inspection work.

Up to now, the city has dispatched 1,915 law enforcement personnel, inspected 1,636 food operators, and ordered 8 rectifications. Judging from the inspection results, the district and county (city) bureaus have attached great importance to food safety work around campuses, daily supervision is relatively in place, supervision files are complete and standardized, and no serious illegal acts such as the sale of expired food and Sanwu food have been found. However, there are still some shortcomings in the supervision work. The common problems are that the food business operators are not strong in legal awareness, the main responsibility is not in place, the certificate and ticket are incomplete, and the purchase inspection system is not in place. The Municipal Bureau has established a problem ledger for the problems discovered, implemented list management, followed up and supervised the rectification, and cancelled the numbers one by one.

Reporter Li Jiaqi Wen/Photo

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