In recent years, Quang Ninh Museum has become a favorite destination for young people. They boasted to each other about the beautiful and strange “virtual living corners” that could not be exploited. Located right on the shores of Ha Long Bay, a World Natural Heritage Site, Quang Ninh Museum is probably the most beautifully located museum in Vietnam. Inspired by the image of coal – a typical mineral of the mining land, Quang Ninh Museum was designed in striking black by Spanish architect Salvador Perez Arroyo. The shell is like a giant mirror reflecting Ha Long Bay, creating a unique beauty. In 2014, the Quang Ninh Provincial Library-Museum cluster won the “Project of the Year” award by the Vietnam Urban Development Planning Association. Quang Ninh Museum is not only that, this place is truly a miniature Quang Ninh, helping visitors discover the richness of life, cultural and aesthetic imprints, and the richness of resources of the mining land. The collection of 8 national treasures with the Ngoa Van-Yen Tu gold box, the full moon ceramic vase dating back more than 3,000 years… are part of it. According to experts’ assessment, the museum’s display system is quite unique, ensuring the advanced, updating the leading advances in the world’s display methods; The spaces are displayed vividly, the furniture is displayed as well as the scientific arrangement of artifacts, avoiding boredom for visitors. Students of Yen Tho Secondary School (Dong Trieu) visit and experience the Quang Ninh Library-Museum cluster. Photo: PHAM TANG Taking care of every little corner, the museum is highly appreciated by domestic and foreign tourists. Ms. Nguyen Yen Nga (visitor from Hanoi) is not only interested in the artifacts in the museum, stylish photography angles but also in the coffee shop here. Visitor Shannon (Australia) on the famous travel site Tripadvisor commented: “This museum is epic. Three floors with a huge amount of information help you fully visualize all the information about Vietnam you want to learn.” Ms. Trinh Thi Thu Thuy, a person with a disability at the Project on Promoting Accessible Tourism for People with Disabilities in Vietnam, who used to work for a travel company, noticed the stairs designed specifically for people with disabilities. disabilities. Ms. Thuy shared: “We are the ones who directly study accessible tourism in the localities, sometimes quite disappointed because of the fact that we surveyed dozens of destinations in different places but couldn’t find the next one. But Quang Ninh Museum is one of the destinations designed to serve people with disabilities.” Build into an attractive tourism product It is not difficult to understand that Quang Ninh Museum has many interesting exhibits related to coal. Just outside the museum is the glossy black block of a block of coal, symbolizing the land of the mines. The outdoor display area of ​​the museum has the largest monolithic coal in Vietnam, the statue of a mining worker. The exhibition area in the museum is the story of the entire history of Quang Ninh coal mining industry from the Nguyen and French colonial times to the present day. One of the interesting experiences when coming to Quang Ninh Museum is playing the role of “miner in shift”. In this experience, visitors can put on a miner’s outfit, step into the pit built in a 1-to-1 scale with full equipment, enjoy the specialty of mine bread… Em Nguyen Khanh Linh (Quang Ninh) said: “When I first entered this coal tunnel area, I was afraid because it was dark. But I think this is quite an interesting experience, giving me a more accurate view of the difficulties in the work of miners. I think it’s a hard but glorious job.” Experiencing miners in shifts is just one of the experiential activities that always attract a large number of people, children, tourists… of Quang Ninh Museum. The museum has implemented experiential and creative activities in the exhibition space itself with useful and interesting playgrounds for children as well as visitors, such as: “Learning the history of Quang Ninh through artifacts museum”, “Full Moon Festival-Experience with children”, “Baby is a child artist”, “Team building”… Quang Ninh Provincial People’s Committee has recognized Quang Ninh Museum as a tourism product located in the central tourist route of Ha Long City and one of 12 tourist attractions in Ha Long City. Mr. Kieu Dinh Son, Director of Quang Ninh Museum said: “The museum associated with tourism and serving tourism is an important task and method to realize socialization and promote the social effects of tourism. effective museum today. Since its opening, the number of visitors to the museum has increased. Therefore, along with promoting advantages and overcoming difficulties, the unit will strengthen cooperation with travel agencies, build programs in tours, widely promote the image, present objects of the museum to contribute to attracting a large number of domestic and international tourists. In 2019, we received about 400,000 visitors. Total revenue from ticket sales reached more than 10.35 billion VND. Quang Ninh Museum is the only provincial general museum in the country and is one of three museums in the country with 100% autonomy in recurrent expenditure.

The units have connected with the online payment system of the Government, allowing people and businesses to conveniently conduct Level 4 online transactions, save time and costs for administrative procedures settlement. Quang Nam builds a Smart City Monitoring and Operation Center (IOC). In 2020, Quang Nam province officially implements the important systems of the Smart Urban Monitoring and Operation Center (IOC), the provincial data sharing and integration platform (LGSP), the information system. Provincial Reporting (LRIS), contributing to perfecting the e-Government foundation. The digital transformation in the activities of state agencies in the province has recently been actively implemented, in the right direction, achieving a number of practical results, contributing to the implementation of main welding reform in the area. table. However, the province’s digital transformation still reveals many shortcomings and limitations. Technical infrastructure has not been invested synchronously, WAN network system, video conferencing, Data Integration Center have not met the requirements. The application of information technology in state agencies is not synchronous and ineffective. With the project “Developing the application of information technology, building a provincial digital government in the period of 2021-2025”, Quang Nam province aims to build and develop electronic government foundation systems. number complying with the provincial e-government architecture. Complete data integration and sharing with national information systems and databases through the province’s data sharing and integration platform. Thereby, reaching 100% of transactions on the provincial public service portal and electronic one-stop information system at the provincial, district and commune levels. Maintain connection and sharing information between provincial public service portals and national public service portals. Providing 100% of online public services related to many people, enterprises at the level 3, 4; 40% of the number of people and businesses participating in the digital government system have electronic identity authentication smoothly. Quang Nam: Approved over 900 billion to build digital government Over 50% of dossiers are received and resolved through online public services at levels 3 and 4; 80% of administrative procedures meet the requirements for deploying online public services at levels 3 and 4. 100% of job profiles at the provincial level, 80% of job dossiers at district level and 60% of job dossiers at commune level are processed on the network environment; 100% of periodical reports of state administrative agencies are updated. In addition, 80% of state agencies are involved in providing open data, in a readable machine form, to provide timely, one-time, lifecycle public services to people, businesses and social economic development; 50% of state agencies’ inspection is done through the digital environment and the information system of regulatory agencies. Quang Nam sets a target that by 2030, 100% of level 4 online public services will be provided on a variety of means of access, including mobile devices. 100% job profile at the provincial level; 90% of job profiles at district level and 70% of job profiles at commune level are handled in the online environment; 70% of regulatory agencies’ inspection is done through the digital environment and regulatory information systems. To implement the project of developing digital government, Quang Nam province has approved a budget of 901 billion VND. In which, 350 billion VND from central budget and non-business expenses, 320 billion VND from central budget.

Accordingly, by 2020, with innovation, creativity and flexibility in stimulating demand and promoting tourism, the Quang Ninh tourism industry has overcome difficulties due to the impact of the COVID-19 epidemic in a spectacular way. speeding up in the last 3 months of the year, reaching a successful milestone with the total number of tourists coming to Quang Ninh by 2020 to reach 8.8 million; Total revenue from tourism is estimated at over 17,000 billion; The added value from tourist revenues in the province reaches over 11,000 billion; Contributed 5.19% to the local budget revenue. Successfully inheriting in 2020 with a breakthrough in the work of stimulating demand, promoting and promoting tourism, Quang Ninh province is determined to strive to attract tourists to the province by 2021 to reach 10 million visitors. In order to achieve the dual goal of effectively fighting the epidemic while developing socio-economic development, maintaining a safe area, maintaining economic growth momentum right from the end of 2020, the People’s Council of Quang Ninh province has issued a Decision No. 316 / NQ-HDND dated December 9, 2020 on a number of measures to support tourism demand stimulus in Quang Ninh province in 2021. Quang Ninh province has many solutions to stimulate tourism demand 2021. According to the resolution, Quang Ninh province offers a 100% discount on entrance fees for tourist attractions and accommodations in Ha Long Bay, Quang Ninh Museum, and Yen Tu scenic relic on major holidays in 2021 for tourists. calendar (Hung Vuong’s death anniversary April 21; Mining Zone Liberation Day April 25 … from January 1, 2021 to December 31, 2021; bus ticket support from Van International Airport Don – Ha Long to Doc Do (Phuong Dong ward, Uong Bi city) and vice versa. In the plan to stimulate demand, promote tourism promotion of Quang Ninh Provincial People’s Committee in 2021, the province will organize 88 events, activities, and tourism stimulus programs; including 35 activities, events at provincial scale, 53 activities, events at local level. Specifically: Phase I: March, April and May 2021 will organize 31 events, activities, and stimulus programs for Quang Ninh tourism, including 15 activities, provincial events, 16 activities, events local level tissue. The highlight of phase I stimulus activities chain is the activities of Ha Long Cultural Tourism Week 2021 with special and attractive events such as: Ha Long – Quang Ninh program to welcome summer 202; The Three Circus Gala 2021; Concert EDM in Everland; The 202 National Youth Band Festival; Volleyball National Championship Round I … Phase II: From June to December 2021 will organize 57 events, activities and programs to stimulate tourism in Quang Ninh, including 20 activities, provincial events, 37 activities, events. local level tissue. The highlight of the phase II of the bridge stimulus activities is the 2021 National Sea Kite Festival; Program “Yen Tu – Back to the land of Buddha in autumn 2021”; 2021 Winter Carnaval Program … Quang Ninh tourism stimulus alliance together with tourism businesses in the province have launched product groups focusing on spiritual tourism, cuisine, islands, culture, entertainment – vacation. attractive concessional packages and packages, and simultaneously 30-50% discount on tourism service prices in the province. Typically: Ha Long Sun Company Limited offers a 70% discount on the ticket price of SunWorld Ha Long Complex Park from March 13 to April 15, 202. Tung Lam Development Joint Stock Company reduced the price of the round trip cable car ticket to Dong Pagoda, Yen Tu by 30%, until December 31, 2021; Hai u Aviation Joint Stock Company offers a 40% discount on the flight experience program Hai u Seaplane – Happy golden hour at 9:00 and 16h10 from Monday to Friday from March 22, 2021 to April 29. / 2021. Quang Ninh province is expected to continue to successfully fulfill its target of welcoming 10 million visitors by 2021, becoming an attractive and top choice destination for Vietnamese and international tourists./.

Department of Science and Technology transfer and apply the results of scientific and technological research projects and projects at the provincial level to units in the province. Specifically, on the transfer of results of topics, provincial projects have 22 subjects and projects. In which, typically the topics and projects: “Evaluate the effectiveness of a number of interventions to improve knowledge and practice attitudes about prevention of hepatitis B virus infection in mountainous and suburban communities. Quang Binh province sea “was transferred to the Department of Health and the Center for Disease Control in Quang Binh province; “Researching the current situation and proposing a number of solutions to improve the effectiveness of anti-corruption in Quang Binh province in the new situation” was transferred to the Internal Affairs Committee of the Provincial Party Committee and Inspectorate of Quang Binh province; “Research on solutions to improve the efficiency of tourism security in Quang Binh province in the current situation” was transferred to the police of Quang Binh province and the Department of Tourism of Quang Binh province; … Part of transferring results of model, career tasks of science and technology includes 14 models and tasks, such as: “Surveying, analyzing the quality of food safety and hygiene on vegetables, tubers and fruits at the a clean vegetable business in Quang Binh province ”the units being transferred are the Technical Center for Test Measurement and the Quality Management Department of Agriculture, Forestry and Fisheries of Quang Binh; “Building a model of wild chicken raising in Quang Trach district”, the unit transferred is Lam Ha General Construction Company Limited and Department of Agriculture and Rural Development of Quang Trach district … In the coming time, the Department of Science and Technology will continue to transfer the highly applicable scientific research and technological development results to departments, agencies and localities in the province to serve the development in the provinces. socio-economic field.

The PCI 2020 report is based on feedback from nearly 12,300 enterprises, of which more than 10,700 private enterprises are operating in 63 provinces and cities and nearly 1,600 foreign-invested enterprises (FDI). ) operating in 22 localities in Vietnam. With a combined PCI score of 75.09 points in 2020, Quang Ninh is the top province in the PCI 2020 index. Dong Thap, Long An and Binh Duong are provinces with quality economic governance, respectively. highest in the PCI 2020 Rankings. The last group in PCI 2020 are Bac Kan, Dak Nong, Ha Giang, Kien Giang and Bac Lieu.

Chairman of the Vietnam Chamber of Commerce and Industry Vu Tien Loc speaking at the announcement ceremony.

The PCI 2020 survey shows that the quality of economic governance at the provincial level in Vietnam tends to improve over time. The positive movements recorded include continued decline in informal costs, continued security and order, more dynamic and proactive provincial governments, and significantly improved administrative reform. business school is increasingly equal. However, the survey results show that provincial governments need to drastically improve the transparency of the business environment, improve the quality of enforcement of the grassroots government system, and continue to promote procedural reform. and reduce the burden of inspection and examination for businesses, continue efforts to cut informal costs for businesses.

PCI 2020 chart

The results of the survey on FDI enterprises in 2020 show that Vietnam continues to be seen as an attractive investment destination, with the advantage of stable politics, more open administrative procedures, inspection, examination and Informal costs have been reduced. Foreign investors expect Vietnam to continue to control corruption, improve the quality of public service delivery, improve the system of procedures and regulations, and drastically upgrade the quality of its infrastructure.

Dr. Vu Tien Loc, Chairman of VCCI, said that PCI is an indicator of action. The PCI promotes the essential actions of the governments of the provinces and cities to improve the quality of administration and create a favorable business environment. It is the evidence-based policy development and enforcement of the results provided by the PCI. It is the exploration and development of reform ideas, good grassroots models. In fact, PCI has encouraged and spread many good practices in Vietnam over the past time.

The scene of the Vietnam Provincial Governance and Public Administration Performance Index (PAPI) in 2020. Photo: Hien Chi

2 content indexes change positively

Ms. Caitlin Wiesen, UNDP Resident Representative in Viet Nam said: “The study of PAPI 2020 report is the performance of the local government in two terms (2011-2016 and 2016-2021), properly published. at a time when the Government begins a new term. This helps to provide in-depth data on people’s experiences in interacting with the government apparatus at all levels in 63 provinces and cities. Not only that, PAPI is also an important measure for provinces and cities to review and further improve their performance in eight areas of governance and public administration ”.

According to the published results, 2 content indexes changed positively, including: “Control of corruption in the public sector”, “public administrative procedures”. Specifically, in the content index of “controlling corruption in the public sector”, 18 provinces and cities have made significant progress compared to the results in 2019 (6 provinces and cities significantly decreased compared to 2019). .

Out of 16 provinces and cities with the highest score, there are 7 provinces in the South, 5 provinces in the Central and 4 provinces in the North. The remarkable point is that the people’s perceptions of some manifestations of corruption tend to be good when many people think that it is not “paved the way” to apply to work in state agencies. “The content sector index score for” controlling corruption in the public sector “in 2020 reached its highest level in 10 years. This result partly reflects the impact of the anti-corruption campaign in Vietnam from 2016 to present ”, said Dr. Dang Hoang Giang (PAPI Research Group).

As for the content index “public administrative procedures”, among the 16 leading provinces and cities, there are 9 localities in the North. Most localities improve communal administrative services compared to previous years. In addition, the scores of the 3 content indicators: “People’s participation at the grassroots level”, “public service provision”, and “environmental governance” decreased slightly compared to the results in 2019. Meanwhile , 2 content indicators tended to slow down, including: “Openness, transparency”, “accountability to the people”.

In 2020, PAPI was surveyed from 14,732 Vietnamese citizens randomly selected across all 63 provinces and cities. PAPI 2020 continues to include 8 content indicators: People’s participation at grassroots level; transparency; accountability to people; control of corruption in the public sector; public administrative procedures; providing public services; environmental governance; electronic management.

Hanoi achieves the target of 5-step increase

The total number of PAPI scores in 2020 of Hanoi City is 41,629 / 80 points. In which, the index “participation of people at the grassroots level” reached 5.059 / 10 points; “Openness and transparency in decision making” reached 5,244 / 10 points; “Accountability to the people” reached 4,812 / 10 points; “Control of corruption in the public sector” reached 6,598 / 10 points. In addition, the indexes: “Public administrative procedures” reached 7,169 / 10 points; “Public service provision” reaches 6.87 / 10 points; “Environmental governance” reached 2,959 / 10 points; “Electronic management” reached 2,918 / 10 points.

Among the 7 out of 8 content indexes that the PAPI study compared with 2019, Hanoi has 4 content indexes that have improved, 3 content indexes “stalled” and no content indexes decreased. reducing and improving 5 levels compared to 2019 – achieving the target of increasing at least 5 steps set out in the Plan No. 122 / KH-UBND dated 11-6-2020 of the Hanoi People’s Committee on “ , improving the Hanoi City’s Public Administration and Public Administration Performance Index by 2020 ”.

It is the result of the city’s determination and concrete work to improve the PAPI Index. Typically, in 2020, the city organized a seminar “Solutions to improve PAPI Index of Hanoi” to share information on PAPI Index to communes, wards and towns. Although the total score of Hanoi increased compared to 2019, but still in the group of provinces and cities with the lowest PAPI composite score, ranked 48/63 provinces and cities.

From an expert perspective, UNDP Viet Nam public policy expert Do Thanh Huyen highly appreciated the interest and practice of Hanoi city in recent times. Analyzing more closely, Ms. Do Thanh Huyen said that Hanoi also has its own “burdens” (large population; many immigrants; many central agencies located in the area …), so there will be many higher demands. on public administrative services. Therefore, the city governments at all levels need to look at the weaknesses, evaluate each specific criterion where to improve, not necessarily how much to rank.