Zhang Yazhou made a riot at the Tesla booth in April and shouted that “Tesla broke the brake”. Photo: Global Times. According to the The Beijing News Yazhou requested a compensation of 50,000 yuan, about 7,700 USD, to compensate for the mental damage caused by the incident to herself and her family. The lawsuit was filed in a court in China’s Henan province on May 6. The story originates from an accident that happened in February this year, when Yazhou’s father was driving a Tesla Model 3, while Yazhou was sitting in the passenger seat. An unexpected incident occurred, the car crashed into the vehicle ahead, injuring Yazhou’s father and hospitalized. Yazhou asserted that the faulty brake system led to the accident, and carried out a series of different demonstrations, even looking to the riotous Shanghai Auto Show at the Tesla booth. Tesla is facing many complaints about customer service in China. Photo: Reuters. Tesla then released the car’s black box data, saying that in about 30 minutes before the crash, the car accelerated at times to nearly 120 km / h, braking 40 times and significantly reduced speed. degrees at the moment before the crash. Tesla doubted the incident might stem from Yazhou’s father speeding the car and not keeping a safe distance from the car in front. Yazhou of course disagrees with this conclusion of Tesla and thinks that the company may have interfered with the data to put false information. Although Tesla had offered to ask another independent unit to check the data from the vehicle, Yazhou refused. Tao Lin – Tesla’s vice president of global operations, said in a statement on April 19 that every action of Zhang Yazhou was “professional”, as if someone was behind to support her. This entire scheme is intended to undermine Tesla’s reputation. This is also the reason for Yazhou client’s decision to sue Ms. Tao Lin. In addition, Tesla Shanghai and Tesla Beijing are also on the list to be sued. In addition to the cost of compensation, Yazhou also asked all three of the aforementioned individuals and organizations to immediately stop the accusations, write letters of apology and post their apologies publicly on the national media. The cost of the lawsuit must also be paid by Tesla’s side. In the lawsuit, Zhang Yazhou also said that Tesla “should have actively negotiated and handled” product quality issues “with a demand and customer-focused attitude.” Instead, she accused the automaker of “making false statements to create a negative image” of her.

On April 19, a woman who claimed to be a Tesla customer climbed onto the roof of a Tesla car at a Shanghai auto show. She wears a T-shirt with the words “brake not working”. Tesla car owners in China have been complaining about brakes on social media for months. The Shanghai police identified the woman named Zhang and said she was sentenced to 5 days in prison for disturbing public order. Tesla is constantly in trouble in the Chinese market. Photo: Reuters. The three lessons of Tesla Tesla accused the woman of being involved in a “speed violation” collision in February. During two months of negotiations, she refused to have a third party inspect it but demanded a refund for the car. Reply to the magazine Caijing Tesla China Vice President Tao Lin revealed that the woman was demanding high compensation and the company had no reason to pay. In a post on Weibo, Tesla claims not to compromise with “unreasonable requests”. After that, state media and government agencies quickly reprimanded Tesla. State news agencies publish a series of editorials. The Chinese government’s Central Disciplinary Committee also issued a warning statement. An article titled “Three Lessons Tesla must learn” advised the American electric car maker to respect the Chinese consumer market. “The arrogant and bossy attitude that the company shows in public is deplorable and unacceptable. This could seriously damage the company’s reputation and customer base in the Chinese market, “said the report. The Hoan Cau Times criticize. Tesla apologized for failing to promptly address the vehicle owner’s problems. The billion-dollar country is an important market for Tesla. Photo: Reuters. In posts on Weibo, Tesla said it was “ready to cooperate with the authorities”. The company claims to “self-check and fix to fix” problems in the customer service process. Tesla expanded its market share to 1.4 billion people over the past two years. With the support of the Beijing government, Tesla built a large factory in Shanghai in 2019. Last year, Model 3 cars produced at this factory began to be delivered to customers. Tesla’s sales in China have more than doubled by 2020. The Model 3 is the best-selling electric vehicle in the billion-population market. Tighten control CEO Elon Musk even met Chinese Premier Li Keqiang in 2019. But success always comes with attention, especially as Chinese homegrown companies are looking for a foothold in the market. This country’s electric car school. China’s favorable policies for the electric car industry spurred the birth of startups like Nio and Xpeng Motors. These businesses did not hide their ambition to compete with Tesla, although sales were still far behind. “The leading company brings a lot of benefits to China. But when that company dominates the market, it no longer benefits Beijing,” said Bill Russo, founder and CEO of private companies. Investment, Automobility Limited, commented. Companies like Daimler’s Volkswagen and Mercedes have been under similar scrutiny in the past, he said. The leading company brings many benefits to China. But when that company dominates the market, it no longer benefits Beijing Bill Russo, CEO of Automobility Limited Negative news about Tesla has increased in China over the past months. In early 2021, a Tesla Model 3 is believed to have exploded in a Shanghai garage. According to a post in state media, there are at least 10 reports in 2020 of Tesla drivers being unable to control the vehicle. On April 13, on Dongjiang Avenue (Guangzhou), a Tesla caught fire after colliding with a roadblock and another vehicle, leading to the death of a passenger. After the incident, some Tesla owners said they were prevented from driving on highways. Chinese police appear to be blocking all Tesla vehicles from running on the highway because of safety concerns. On March 19, the news agency Bloomberg citing some sources about the Chinese military’s claim that omnidirectional cameras and ultrasonic sensors on Tesla vehicles could reveal the location. A Twitter account posted a picture with the caption: “In Guangzhou, #Tesla trams are not allowed to travel on highways”. Photo: Twitter. Therefore, the ban on the company’s vehicles to ensure the security of military information. All Tesla car users were required to park outside military complexes. In February, the China Market Administration (SAMR) met with Tesla’s subsidiaries to discuss vehicle quality. The agency’s statement on April 21 showed that they were very concerned about the incident at the Shanghai auto show. SAMR also directs local regulators to strengthen the protection of consumers’ interests. Billionaire Musk is looking for a way. In March, in an interview with state television CCTV China’s future “is going to be great,” he said, and that the country is “the biggest market” for Tesla.