The hotline to support medical declaration 18001119 is completely free. On 4-6, after investigation and verification, the Department of Telecommunications, Ministry of Information and Communications said that the information about subscribers being deducted when listening to a call displaying the word “BCD Covid19” in Bac Ninh is complete. totally fabricated. In order to provide maximum support for Bac Ninh in the prevention and control of Covid 19, from the morning of May 29, the Ministry of Information and Communications has directed telecommunications businesses to use Callbot technology to call mobile subscribers in the province. Bac Ninh and Bac Giang have not installed Bluezone to mobilize and guide people to install and use this application to protect themselves and the community against the Covid-19 epidemic. In particular, under the direction of the Ministry of Information and Communications, these calls are completely free of charge when people answer the phone or call back. However, recently, in Bac Ninh province and on social networks, information sharing about the situation has been spread: the number of the switchboard impersonated based on the Covid-19 epidemic to cheat money withdrawals from customers’ and customers’ phones. people. Mobile phone subscribers are charged when receiving an incoming call displaying the words “BCD Covid19” or “BCD Covid-313158” or “18001119”. In order to have a basis for information and propaganda on the mass media to let the people know, as well as to serve well the prevention and control of the Covid-19 epidemic in Bac Ninh, Bac Giang and other provinces and cities in the area. nationwide, Department of Telecommunications, Ministry of Information and Communications have investigated and verified. Accordingly, subscriber information that is deducted when listening to the phone is completely fabricated, people need to be alert when sharing, to avoid affecting the prevention and control of Covid-19 epidemic in Bac Ninh province. A facebook post corrected the previous false information. Source: Mic.gov.vn. In addition, the information that subscribers lost their charges when they heard from the Covid-19 switchboard spread on social networks has made people in Bac Ninh province bewildered, not daring to listen to the phone, greatly affecting the public sector. disease prevention and control as well as the security and order situation in Bac Ninh province. Therefore, the Department of Information and Communications of Bac Ninh province is also coordinating with relevant agencies to verify and track down the subjects who posted and shared articles about listening to calls losing money to handle according to regulations. provisions of the law. People installing and using Bluezone will help them receive timely warnings and support from health authorities when they come into contact with an infected case. When everyone participates, the Bluezone system will help to quickly trace, zoning, accurately isolate, and quickly prevent epidemics. At the same time, helping the community reduce the number of quarantined people, saving society’s resources.

Illustration. According to Hai Duong Police, recently, many mobile subscribers have received messages impersonating financial institutions and banks, sending fake and fraudulent content in order to appropriate people’s money. Through verification and evaluation, the authorities found that these fake messages did not come from the systems of financial institutions, banks and telecommunications businesses, but were distributed through transmitters. fake mobile signal. These are devices of foreign origin, which are illegally traded and used by objects for the purpose of carrying out attacks to spread spam messages to deceive users, especially users in remote areas. urban area. Fraudsters often use fake broadcast devices to send spam messages directly to the phone without going through the mobile telecommunications network. These messages are sent by objects that change source information in order to create trust and deceive users. The message content is often advertising, instructions or contains links to fake websites like official websites of financial institutions, banks to lure and steal users’ information such as accounts, password, OTP code. Many users do not recognize the fake website, so they provide personal information to access the bank account such as entering the account name and password. After the user provides the information, the fake website will redirect to another website or notify the user to wait. The subject uses the user’s personal information to log in to the official website of financial institutions and banks to get the OTP authentication code (if necessary).

Illustration. Source: Internet. Implementing an effective Mobile Money pilot requires readiness in terms of technical infrastructure, technology, human resources, finance and moreover, the security issue cannot be taken lightly. Ready to “enter” Mobile Money Mobile Money service helps people, especially in remote and isolated areas, have more means of non-cash payment, especially for small expenditures under 100,000 VND. People will be able to withdraw and top up money at telecommunications transaction points or business transaction points authorized by DNVT as a legal entity. Sharing about Viettel’s preparation to deploy Mobile Money service, Deputy General Director of Viettel Digital Services Corporation, Major Truong Quang Viet said: “Viettel has successfully tested Mobile Money for 40,000 customers. internally, ready to provide services to 100% of Viettel customers In addition, we have a set of knowledge ready to train for Mobile Money transaction points, so as soon as it is approved by the authorities , all transaction or payment acceptance points of Viettel have a certain understanding of Mobile Money to support users.Besides, Viettel also prepares a 24/7 customer care system for advice and answers. all customer inquiries. Preparing to enter a completely new field, Deputy General Director of MobiFone Telecommunications Corporation Bui Son Nam informed: MobiFone established MobiFone Digital Service Center and prepared the entire technical infrastructure to ensure deploy Mobile Money as soon as the Government allows. Commenting on the advantages of operators when implementing Mobile Money, Deputy Director of the Department of Telecommunication (Ministry of Information and Communications) Tran Duy Hai said: “Thanks to taking advantage of the telecommunications network infrastructure and transaction points on the Internet. Nationwide, DNVT has many advantages when deploying this service, however, the implementation process also faces certain difficulties such as: Changing user habits or DNVT previously only stopped at deploying e-wallets, now the network will be expanded and deployed to remote areas, accompanied by requirements for risk prevention and control, ensuring the safety of money in the account, and anti-money laundering … “. Security comes from both sides As a non-cash payment activity, one of the biggest concerns of users when using Mobile Money is information security and safety. Regarding this issue, according to Deputy Director Tran Duy Hai: In the Prime Minister’s decision to allow pilot service, the pilot enterprise must have a system that meets the requirements of ensuring system safety. Level 3 information in accordance with current law. In addition, there must be a system to store the arising Mobile Money transaction history; at the same time, there must be a backup copy of archival information in service of inspection, examination and information provision upon request from competent state management agencies. For accounting documents, enterprises conducting the pilot must store them in accordance with the provisions of the Law on Accounting,… From the point of view of a cybersecurity expert, Deputy Chief Technology Officer of Vietnam Cybersecurity Technology Joint Stock Company Ngo Quoc Vinh also gave warnings about security when people in remote areas approach Mobile. Money. The reason is that people in this area do not have knowledge about network security as well as have no conditions to equip measures to protect equipment or personal data. Cybercriminals will take advantage of that and be well-prepared to target financial theft. Specifically, making the most of fake websites, messages, and information to reach users. Mr. Ngo Quoc Vinh also said that in order to be licensed, service providers must comply with and equip a series of security architectural solutions at the request of the State. Therefore, what businesses need to do is to continuously strictly maintain the state of the system to ensure information security to the highest level. At the same time, continuously improve the security level for users’ terminals when using the service. Meanwhile, users themselves must raise awareness that digital assets are targets for cybercriminals to exploit personal data and steal assets. Users need to follow instructions and directions from authorities in the field of information security. When they comply with that regulation and raise their awareness, the ability to prevent and combat risks will increase. Major Truong Quang Viet said: Viettel has experience in deploying telecommunications services to 70 million users, deploying e-wallets in 6 markets around the world. ViettelPay digital ecosystem is the infrastructure for Viettel to deploy Mobile Money. ViettelPay has ensured that security related regulations meet the world’s leading standards. Besides, Viettel has a network security company that protects users from attacks on the system or stealing accounts. Referring to measures to prevent money laundering, Viettel’s representative said that this enterprise applies big data technology and artificial intelligence to ensure the detection of all unusual transactions. Responding to users’ concerns when the Mobile Money service only transfers within one provider, Deputy Director Tran Duy Hai explained: “Mobile Money accounts can only pay with internal accounts in telecommunications carriers. registration, there is no cross-linking between carriers to help limit risks that may arise during the testing process.After a period of implementation of technical solutions along with evaluation of the results of the test implementation process. point, internetwork can be suggested”.