Electricity of Vietnam (EVN) will promote digital transformation, follow the motto “customer-centered”, analyze behavior to provide added services, ensure customers have the ability to interact “anytime, anywhere” in digital space (photo taken before April 27). Photo: VNA With the goal of being in the Top 4 in ASEAN in terms of business and customer service, Electricity of Vietnam (EVN) will promote digital transformation, following the motto “customer-centric”, analyzing customer vi to provide value-added services, ensuring customers have the ability to interact “anytime, anywhere” in the digital space. * Approaching Top 4 ASEAN Information from EVN said that, with business and customer service, the group aims to be in the Top 4 in ASEAN. Through the results of measuring a number of key indicators on production and business activities as well as through evaluations of international organizations, EVN has also approached this goal. Mr. Bui Quoc Hoan, Deputy Head of EVN’s Business Department said, specifically, with the electricity access index, the reform chain implemented since 2013 has increased by 129 places. Up to now, Vietnam ranks 4th in ASEAN, after Malaysia, Thailand, Singapore; ranked 27th in the world and made an important contribution to Vietnam’s business environment index. With the power supply reliability index, EVN is making efforts to approach the Top 4 in ASEAN. Regarding the customer satisfaction score of EVN, the independent consultant implements the assessment method similar to other countries in the region. EVN achieved 8.29 points/10 points in 2019; among the Top 4 in ASEAN. Notably, digital transformation results in business and customer services such as: electronic invoices, field applications, electronic payments, online services, multi-channel customer care centers, etc. .. of EVN has a high transaction rate and is equivalent to leading power enterprises, such as Sing Power of Singapore, MEA of Thailand. According to information from Mr. Bui Quoc Hoan, in the ASEAN region, EVN is the first unit to implement electronic purchase and sale contracts and conduct electricity service transactions in electronic form. Not only taking the lead, but EVN also deployed widely and received great support from customers. Electricity transactions in the electronic form of EVN have been officially implemented since December 2019 and so far, there have been over 2 million contracts. EVN will also promote the quality of online electricity service level 4; electricity purchase and sale contracts and electricity services are transacted electronically (photo taken before April 27). Image; Duc Dung/BNEWS/VNA *Customer is the center According to EVN, digital transformation in business and customer services of EVN is implemented synchronously under the motto “Customer-centric” and thoroughly applies the principle of transforming activities that have not been digitized into into digitization; operations are still manual, not automatically converted to automatic; apply new technologies to replace old ones; take advantage of the power of digital technology, digital data, improve production and business efficiency, create new added value for the corporation as well as for customers. According to the Group’s Digital Transformation Project and according to the tasks assigned by the Steering Committee for Digital Transformation and the application of technology of the fourth industrial revolution to EVN’s production and business activities, digital transformation in Sales and customer service will focus on such contents as: building a shared customer care platform for the whole corporation to provide customer care services in the direction of “personalization” and creating comprehensive, consistent customer experience; linking EVN’s customer care platform with other partners to take care of and create new added value for customers. At the same time, automate the receiving and processing of customer requests through the Customer Care Center. Building a unified customer identification database in EVN. Applying artificial intelligence to analyze customer behavior and improve service quality. EVN will also promote the quality of online electricity service level 4; electricity purchase and sale contracts and electricity services are transacted electronically; pay electricity and service charges by non-cash method. Another key work will be done by EVN, which is the digitization of all field work of workers through applications deployed on mobile platforms. The Group will also modernize the metering system through the implementation of electronic meters and piloting the smart meter system; improve the electricity access index by connecting national databases such as population, land, … to reduce customer records and procedures; electricity service application without surveying through the use of field information data, GIS-based operation management information. According to Mr. Bui Quoc Hoan, the group has thoroughly applied international standards to improve, digitize and virtualize electrical services. Through transforming processes, people and technology; EVN strives to bring many benefits to customers. Specifically, the deployment of multi-channel services, online services, integration of service provision through the National Public Service portal, etc. makes it easy for customers to access, participate, and monitor electricity services. Information about EVN’s services, as well as the settlement process, is public and transparent to customers. With the customer’s documents and procedures, which can be received by EVN through online transaction channels, or through field applications when EVN is surveying and constructing, it has brought convenience and shortened the time. transactions for customers. EVN’s time to process and resolve customer’s requests is thoroughly shortened through technologies. For example, location locating applications help workers quickly move, to promptly respond to customer requests. Service costs are calculated transparently and make it easy for customers to pay via banks and e-wallets of payment intermediaries.

People make electronic medical declarations. The National Center for Technology for COVID-19 Prevention and Control has the task of acting as the focal point for coordination and coordination with agencies, organizations and enterprises participating in technical and technology-related support and cooperation to support support for the prevention of COVID-19; design, organize, build, manage, operate, monitor, ensure safety and network security for technology platforms and systems for epidemic prevention and control. The center performs unified management, centralized connection and distribution of electronic medical declaration data, domestic movement declaration data, people’s reflection data, quarantine point data and data control entry and exit of quarantine points between epidemic prevention technology systems. The Center has a flexible working structure, is not an administrative organization, does not create additional organizations and staff, besides the Director, in charge of general administration is the leader of the Informatics Department. The Ministry of Information and Communications also invites medical experts and technology experts to join the National Center for Technology for COVID-19 Prevention and Control, as core members. Reportedly, in the conclusion of the online meeting of the National Steering Committee with the provinces of Bac Ninh, Bac Giang and Ho Chi Minh City on June 2, Deputy Prime Minister Vu Duc Dam asked the Ministry of Information and Communications, the Ministry of Health, The information analysis team of the National Steering Committee coordinated and gathered businesses and experts to urgently complete applications, software and technology solutions to effectively support the task of medical declaration, managing people in isolation, tracing, managing people entering and leaving the hospital, testing and administering vaccines; complete the COVID-19 safety map tool so that localities, businesses and people can look up and participate in updating smoothly.

The process of making glass blowing through many stages. The first is the selection of raw materials, the glass fragments must ensure no stains and be classified according to different blue and white colors. The broken or worn glass pieces are then recycled by furnace and heated in a molten state. Glass can be machined in many ways such as blowing, pressing, pulling, rolling … but the popular machining method that has been applied for hundreds of years is still “blowing”. You must first “whip” molten glass into the end of a long iron tube, then put your mouth on the other end of the tube and blow. In this way, the glass at the other end bulges out. While blowing, the worker must shape and make the product of the appropriate thickness. In the glass forming steps, the blowing technique is the most important, the craftsman said. The worker must regulate his breath so that it is rhythmic and suitable for each product. Therefore, in addition to their health, skilled craftsmen also have to have breath-holding tricks to fit the desired shape. As the oldest person still working as a glassblower in Giap Long village (Thong Nhat commune), Mr. Ho Van Ginger shared: “With the naked eye, the worker has to estimate the maturity of glass to start blowing. At this time, the operation must be fast and continuous, without a break even for a second, because the glass out of the fire quickly cools, if stopped, it will be distorted immediately. ” According to him, in addition to perseverance, the blower needs to be careful when constantly exposed to fire above 1,200 degrees C, not only that, it also needs meticulousness and creativity to just skillfully adjust the breath. slightly, hands are rhythmic to create straight, patterned curves. Each glass factory has its own know-how in the brewing process. The appropriate incubation time and temperature for each product will determine the brightness and durability of the product. Finished product after the oven meets the requirements with transparent white, sharp and delicate lines. With the designs that require a lot of quantity, the finished product must reach the correct rate, all “hundred as one”. The process of making glass products consists of many stages that require meticulousness and ingenuity of the craftsman. Photo: Diem Quynh The first and most popular blown glass product was Philatop syringe, followed by other products such as oil bulb, thermos cap, drinking cup, seedlings. In the beginning, when there were no sources of raw materials, electricity and motors, the craftsman created and utilized other materials and craft tools to the glassblowing profession. Used fluorescent bulbs are used to take advantage of, wash off the lime inside and melt to blow. The forge furnace is used as a glass blowing bell, the gas pedal is below, the upper uses 6 wicks rolled together, continuously pumped kerosene to burn the fire up to a thousand degrees. The worker uses two concrete pieces to close the fire to a slot, the stronger the wind pedal, the bigger the fire, the heat is used for different types of glass such as alkaline, neutral, and resistant glass. high heat. When the glass was first put in the fire, it will turn green and burn to the point where it will turn white. The main glass products of the craft village today are test tubes, bulbs, bottles. Photo: Diem Quynh During the blowing process, workers must focus on observing when the glass is ripe and blowing, rotating hands to shape, in addition, it is necessary to twist, pull, and weld techniques. Different weak blow strength results in different products as well as the thickness of the glass. After finishing blowing, to avoid sudden shrinkage or breakage when storing boiling water (for glasses), it is necessary to incubate it for a few hours. After that, all products are covered with newspaper and carefully lined with straw so that the product is not broken or broken. In addition to household products, Thong Nhat craftsmen also blow shapes of animals such as deer, ba ba, fish, pine trees, 12 zodiacs, wind chimes … very sophisticated. At a time when the craft was developed, the animals were filled with colored water inside, which was favored by the market. At present, Giap Long, Hoang Xa and Thuong Giap villages of Thong Nhat commune still retain their jobs. However, each village has only a few households following the industrial way. In the years 1980 – 1990, glassblowing was an important job of the commune, making a mark with the famous Thong Nhat Glass Cooperative near and far.

The historically famous Emperor Qin Shihuang was an emperor who unified six vassal states. Accordingly, China became a powerful empire with a large territory. After unifying the country, Qin Shihuang implemented a number of measures to make China more powerful and richer. Among these, Tan Thuy Hoang has achieved great achievements in the construction of the road system for convenient transportation and development of trade. Specifically, King Qin ordered the construction of many large roads spreading throughout the territory of China and taking the capital capital Ham Duong as the center. Accordingly, many major routes radiate from Ham Duong in different directions to remote areas of the country. These roads were built under the reign of Tan Thuy Hoang and are large in size so that many vehicles can pass through at the same time. Some studies by experts show that Tan Thuy Hoang built about 6,800 km of roads in about 10 years. Thanks to these big roads, the movement of people as well as sending letters from different regions to the capital city is more convenient, shortening the time compared to before. Along with that, the road system helps to develop trade, the activities of buying and selling goods, agricultural products … take place more efficiently. As a result, the economy has made great development. After the death of Qin Shihuang, the road system was used in many centuries to significantly change the lives of the Chinese people in feudal times. Invite readers to watch the video: Horrifying a giant sandstorm in China. Source: THĐT 1.

NEW FEATURES

Implementation of Directive No. 01-CT / TW, dated 9/3/2021 of the Politburo (Session XIII) “Regarding research, study, grasping, propaganda and implementation of the Resolution of the Congress of deputies XIII National Party of the Party ”; From March 27-28, 2021, the Secretariat held a “National Online Conference to research, study and thoroughly grasp the Resolution of the XIII Congress of the Party”.

Based on the guidance and direction of the Central Propaganda Department, the Propaganda Committee of the provinces, city commissars and party committees under the Central Government have promptly advised the committee level to promulgate the plan of research, study and grasp thoroughly. propagating the Resolution of the XIII National Congress of the Party; dispatch directing units directly under the provincial Party Committee, city party committee, party committee and related units to prepare all conditions of material and technical facilities connecting transmission lines with the central bridge point to organize research. study, study and thoroughly grasp the Resolution of the XIII Congress of the Party according to the Central program and plan.

Delegates attending the Conference at the National Assembly’s house bridge, Hanoi.

National online conference research, study, grasp thoroughly the Resolution of the XIII Congress of the Party has many new points.

Compared with the tenure of Congress XI, XII, this conference was held uniformly in the online form from the central bridge point to the bridge point of the provincial Party Committee, Party Committee, Party Committee directly under the Central Government and expanded to the level. basis; Ingredients are mass summoned, the largest number ever. The delegates attending the conference were the Politburo member, member of the Secretariat, member of the Party Central Committee, member of the Central Inspection Committee, and the Central Theoretical Council; The comrades of the 14th National Assembly are attending the 11th session, the 14th National Assembly; former leaders of the Party and State, the former leaders of key provinces, city commissars and party committees directly under the Central Government; key leaders at all levels of Party committees, party organizations, departments, ministries, branches, agencies and units at the central level; key cadres at provincial, district and grassroots levels of 67 provinces, city party committees and party committees directly under the Central Government; Central reporters, reporters at provincial and district levels, cadres and party members attended the conference at all bridge points in the country.

The Standing Comrade of the Party Central Committee’s Secretariat attended the opening speech, directing the Conference. The Chairman of the National Assembly, the Prime Minister and members of the Politburo, Secretary of the Party Central Committee attended; 5 members of the Politburo directly worked as reporters at the National Online Conference.

Bridge point at Da Nang City Party Committee.

The conference was conducted in 2 days with 5 topics: (1) Political Report of the Party Central Committee Session XII at the XIII National Congress of the Party; (2) Summary report on Party building work and implementation of Party Charter of the XII Central Executive Committee at the XIII National Congress of the Party; (3) Strategy for socio-economic development for 10 years 2021-2030 and Orientation and tasks of socio-economic development for 5 years 2021-2025; (4) New perceptions and new thinking about Vietnam’s defense; (5) New perceptions and new thinking about national security.

According to reports sent by localities, agencies and units, the total number of demand points in the country is 7,903; including 1 central bridge point; 67 bridge points at the provincial level and equivalent; 7,835 bridge points at district and commune levels and equivalent to a total of 1,022,037 participants.

HIGHLY APPRECIATED

Regarding the organization of conferences, reporters, learning contents and basic documents are highly appreciated by localities and units.

The conference organization was carried out in a thoughtful and scientific manner, welcomed by the majority of the delegates. The Conference Organizing Committee has prepared meticulously, fully with learning materials, research and references; Thorough preparation of conditions and good assurance of security, order and disease prevention Covid-19 contributed to the success of the Conference.

The online transmission line from the central bridge point to the bridge point of the provinces, city commissars, party committees under the Central Government and the grassroots level is basically stable, ensuring quality for learners to monitor and absorb the contents. implemented at the National Online Conference of the Secretariat.

The localities and units were very excited to hear directly the members of the Politburo who led and directed the work of building the Document of the XIII Congress of the Party conveyed. Topics are carefully and meticulously prepared, closely following the content of the Document of the XIII Congress of the Party, clearly presenting basic opinions, core issues, new content, focusing on analyzing and interpreting the New points help cadres and party members to more deeply realize the spirit of the Resolution, create an atmosphere of serious and democratic political activities, contribute to unifying will and action, consensus, trust and determination. successfully implemented the Resolution of the XIII Congress of the Party; To encourage and encourage the entire Party, the entire people and the entire army to uphold the spirit of patriotism, the will of self-reliance, self-reliance, the strength of great national unity and aspirations to develop a prosperous and happy country .

The meeting participants were provided with the following documents: (1) Document of the XIII National Congress of the Party (volume 1, volume 2); (2) Learning Materials and Questions and Answers Documents of the XIII National Congress of the Party. The documents serving research, study, grasping and propaganda of documents of the XIII Congress of the Party have been edited briefly, concisely, suitable for each object of study.

After the Conference, the Central Propaganda Committee cooperated with the National Political Publishing House and the related agencies to continue issuing and sending talents to provinces, city commissars and Party committees under the Central Government. the above data to continue research, grasp and widely propagate among cadres, party members and the entire society. All levels are not the cost of ordering materials like the previous term.

Regarding propaganda work, Vietnam Television Station, the Voice of Vietnam radio and central and local press agencies promptly and quickly reported boldly on the National Online Conference on Research and Learning. , thoroughly grasp the Resolution of the XIII Congress of the Party. This has created a pervasive power throughout the Party and the entire society, contributing to early bringing the Resolution to life, creating a clear change in awareness, unification of will and action in the entire Party. High consensus among the people, high promotion of patriotism, self-reliance, self-reliance, the strength of great national solidarity and the desire to develop a prosperous and happy country, and the determination to strive for real currently winning the Resolution of the XIII Congress of the Party.

Bridge point at Ho Chi Minh City Party Committee.

CONTINUOUS RESEARCH, LEARNING, COURTING, RECOMMENDING XIII GENERAL ASSOCIATION OF THE BOARD

It can be affirmed that the National Online Conference on research, study and grasp thoroughly the Resolution of the XIII Congress of the Party is a major political event directed by the Politburo and the Party Central Secretariat. deep and wide throughout the Party. This is the first time, more than 1 million Party members in all parts of the country are focused on researching, studying and grasping the Resolution of the XIII Congress of the Party in the online form, and hear directly from the high leaders. Most of the Party, State has led and directed the construction of documents conveyed by the XIII Congress of the Party. During the two days attending the Conference, the delegates were fully, accurately and agreed on the basic and core contents of the Resolution. This is the first round of research, study, and thorough understanding of the resolution of the first Congress held in the form of online nationwide, which is a new point compared to the traditional way of the previous term.

In the coming time, the Central Propaganda Department will preside over and coordinate with relevant agencies and units to organize research conferences, study and grasp thoroughly the Resolution of the XIII Congress of the Party for the leaders of the institutions. press, publishing; leaders of literary and artistic associations, scientific and technical associations, writers, artists and intellectuals in the second quarter of 2021.

The Central Propaganda Committee urged provinces, city commissars and Party committees directly under the Central Government to continue to direct the organization of research and study conferences and grasp thoroughly the Resolution of the XIII Congress of the Party for each specific audience. , from province to grassroots level, cadres and party members have not been able to attend the Conference organized by the Secretariat. Strengthen the inspection and supervision of research, study, thorough understanding and development of the Action Plan to implement the Resolution of the XIII Congress.