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Focusing on improving the efficiency of administration and administration

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The United Nations Development Program (UNDP) in Viet Nam in collaboration with several other organizers to publish the Vietnam Provincial Governance and Public Administration Performance Index (PAPI) for 2020 yesterday, 14- 4. The report showed that there was a decrease in the content index, a positive change in content index, and a ‘stubborn’ index. This requires all levels of government to continue looking at weaknesses to focus on improving efficiency in governance, administration and public service delivery.

The scene of the Vietnam Provincial Governance and Public Administration Performance Index (PAPI) in 2020. Photo: Hien Chi

2 content indexes change positively

Ms. Caitlin Wiesen, UNDP Resident Representative in Viet Nam said: “The study of PAPI 2020 report is the performance of the local government in two terms (2011-2016 and 2016-2021), properly published. at a time when the Government begins a new term. This helps to provide in-depth data on people’s experiences in interacting with the government apparatus at all levels in 63 provinces and cities. Not only that, PAPI is also an important measure for provinces and cities to review and further improve their performance in eight areas of governance and public administration ”.

According to the published results, 2 content indexes changed positively, including: “Control of corruption in the public sector”, “public administrative procedures”. Specifically, in the content index of “controlling corruption in the public sector”, 18 provinces and cities have made significant progress compared to the results in 2019 (6 provinces and cities significantly decreased compared to 2019). .

Out of 16 provinces and cities with the highest score, there are 7 provinces in the South, 5 provinces in the Central and 4 provinces in the North. The remarkable point is that the people’s perceptions of some manifestations of corruption tend to be good when many people think that it is not “paved the way” to apply to work in state agencies. “The content sector index score for” controlling corruption in the public sector “in 2020 reached its highest level in 10 years. This result partly reflects the impact of the anti-corruption campaign in Vietnam from 2016 to present ”, said Dr. Dang Hoang Giang (PAPI Research Group).

As for the content index “public administrative procedures”, among the 16 leading provinces and cities, there are 9 localities in the North. Most localities improve communal administrative services compared to previous years. In addition, the scores of the 3 content indicators: “People’s participation at the grassroots level”, “public service provision”, and “environmental governance” decreased slightly compared to the results in 2019. Meanwhile , 2 content indicators tended to slow down, including: “Openness, transparency”, “accountability to the people”.

In 2020, PAPI was surveyed from 14,732 Vietnamese citizens randomly selected across all 63 provinces and cities. PAPI 2020 continues to include 8 content indicators: People’s participation at grassroots level; transparency; accountability to people; control of corruption in the public sector; public administrative procedures; providing public services; environmental governance; electronic management.

Hanoi achieves the target of 5-step increase

The total number of PAPI scores in 2020 of Hanoi City is 41,629 / 80 points. In which, the index “participation of people at the grassroots level” reached 5.059 / 10 points; “Openness and transparency in decision making” reached 5,244 / 10 points; “Accountability to the people” reached 4,812 / 10 points; “Control of corruption in the public sector” reached 6,598 / 10 points. In addition, the indexes: “Public administrative procedures” reached 7,169 / 10 points; “Public service provision” reaches 6.87 / 10 points; “Environmental governance” reached 2,959 / 10 points; “Electronic management” reached 2,918 / 10 points.

Among the 7 out of 8 content indexes that the PAPI study compared with 2019, Hanoi has 4 content indexes that have improved, 3 content indexes “stalled” and no content indexes decreased. reducing and improving 5 levels compared to 2019 – achieving the target of increasing at least 5 steps set out in the Plan No. 122 / KH-UBND dated 11-6-2020 of the Hanoi People’s Committee on “ , improving the Hanoi City’s Public Administration and Public Administration Performance Index by 2020 ”.

It is the result of the city’s determination and concrete work to improve the PAPI Index. Typically, in 2020, the city organized a seminar “Solutions to improve PAPI Index of Hanoi” to share information on PAPI Index to communes, wards and towns. Although the total score of Hanoi increased compared to 2019, but still in the group of provinces and cities with the lowest PAPI composite score, ranked 48/63 provinces and cities.

From an expert perspective, UNDP Viet Nam public policy expert Do Thanh Huyen highly appreciated the interest and practice of Hanoi city in recent times. Analyzing more closely, Ms. Do Thanh Huyen said that Hanoi also has its own “burdens” (large population; many immigrants; many central agencies located in the area …), so there will be many higher demands. on public administrative services. Therefore, the city governments at all levels need to look at the weaknesses, evaluate each specific criterion where to improve, not necessarily how much to rank.

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