Launched at the end of 2020, assistant Kiki gradually becomes familiar in Vietnamese life.
The application of technology to modern and busy lives is not new. In the world, technology giants have long focused on developing voice assistants to increase convenience, save time, improve labor efficiency, and entertain. However, Vietnam has not had many seriously invested products in the field of virtual assistants.
Zalo’s AI engineer team has researched and developed Kiki assistant using Vietnamese voice, helping users control many tasks. Accordingly, Vietnamese people can ask “assistants” to play music, give directions, remind appointments, read news… by voice. Focus on driving, be safer with Kiki Currently, all cars with Android Auto or Apple CarPlay integration can easily use the Kiki assistant to perform operations such as opening music, directions, reading news, etc. As a result, the driver can focus on observing and Media control. Especially, researched and developed to serve the Vietnamese people, Kiki can hear and understand the three North – Central – South voices well. When operating in the car, users only need to press the next button 2 times on the steering wheel to “wake up” the virtual assistant, then ask to perform the desired tasks. Video 1 – Experience Kiki in the car With a simple voice operation with Kiki assistant, you can request to open your favorite songs, charts, switch – turn off music. To find directions or a driving schedule, the driver activates Kiki and gives a command, a detailed map system will open on the screen. The habits of listening to music and news are also well served by Kiki with simple commands such as: Open favorite music, open music charts, switch music, turn off music, search music by singer’s name… In addition, Kiki is integrated in the car to help look up new information such as delicious restaurants, currency exchange… With this assistant, users can enjoy a hands-free experience in the car and drive safely. than. After a period of using Kiki in the car, Mr. Tran Tuan Dung (HCMC) excitedly shared: “Just say the request to the destination without having to do anything else, Kiki will lead us easily. The music player on the car is very attractive to me, the assistant can understand Vietnamese songs. Kiki used a voice interface that was more human than robot, understood even though my voice was not perfect. In the future, this upgraded virtual assistant will be even better.” A powerful tool for a busy life Modern life makes Vietnamese people busy. Products like Kiki are expected to bring a simpler and smarter life, saving time. With Kiki’s built-in smart speaker, office workers can order up a “to-do list”, schedule appointments, take notes, remind, update the weather or perform quick calculations when too busy. Video 2 – Experience Kiki in daily life Kiki integrates modern technology to make life more convenient. Kiki is now integrated into the Zing MP3 application to perform music search tasks by artist name, song or music genre. In addition, Kiki on the Zing MP3 application can handle the user’s behavior and listening habits such as mispronouncing, remembering the wrong song name or just incorrectly remembering a piece of lyrics. When at home, Kiki’s built-in smart speaker helps guide busy women in the kitchen or learn English while cleaning. In particular, families with small children do not have to interrupt work with the request “Kiki, open children’s fairy tales/music”. Thanks to its intelligent analysis and easy use, the Vietnamese virtual assistant created by Vietnamese people – Kiki gradually becomes a habit in the daily life of many Vietnamese users, helping to optimize costs and save money. time and effort. Kiki was first introduced in December 2018. By December 2020, Kiki was officially launched. Previously, this virtual assistant was integrated on the Zing MP3 application, attracting millions of users since the end of 2019 and developing stably to date. Kiki virtual assistant builds on many advanced technologies today such as AI (artificial intelligence) and knowledge graph (knowledge graph), big data platform.
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