In May 2021, Vietnam Electricity (EVN) will focus on completing and launching a tool to help households easily estimate monthly electricity consumption based on electricity usage habits and characteristics. hostilities of electrical equipment in the customer’s home.
This is information shared by Mr. Nguyen Quoc Dung, Head of EVN’s Business Department with reporters of the Government Electronic Newspaper, on the morning of April 26.
EVN stated that electricity customers can access to use this tool at its website: Accordingly, electricity users need to enter some basic personal information such as full name, customer code, city area; type of house (apartment or private house), number of people living in family, … EVN’s business and customer service have made strong progress. Photo: VGP Entering this background information needs to be accurate, realistic, to ensure the tool can best estimate power consumption. Next, also on the website, customers will provide information about the quantity and type of household electrical appliances in use, including: Basic equipment (such as electric cookers, refrigerators, lights …) , appliances that consume large amounts of electricity (such as air conditioners, clothes dryers, ovens …). Along with that, providing data on the frequency, level, and habits of using these devices. Based on customer data provided, the tool will automatically estimate the amount of electricity consumed by each electrical equipment each month. This tool also shows the device “consumes” the most electricity in each household in the month, helping customers adjust their electricity usage habits so that they are efficient and economical. The tool’s algorithms also automatically update and analyze the temperature in the locality where the customer lives to calculate. The amount of electricity consumed by an electrical appliance in a household may vary between months and seasons of the year. In particular, the tool is designed with a friendly interface, making it easy for customers to use and experience. EVN said that this tool is currently being deployed to integrate into websites and customer care applications of Power Corporations. This information is very useful to customers using electricity, and also shows the great efforts of EVN in business and customer service, especially in making public, transparent and increasingly transparent. It is more convenient for customers to control their electricity consumption and household electricity bill, especially during the hot dry season.
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