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Ministries and agencies provide 100% of online public services at level 4 in 2021

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The Ministry of Information and Communications (TT-TT) has just issued Official Letter No. 1144 / BTTTT-THH urging ministries and agencies to develop plans to implement and fulfill the target of providing 100% public services (DVC). ) qualify to go online to degree 4 this year.

Promote the provision of online public services According to the Ministry of Information and Communications, by the end of 2020, the average rate of level 4 service delivery nationwide is 30.86%, reaching the target of 2020. However, in order to develop e-Government towards digital government in the new phase, the provision of public services remains a top priority task. Therefore, the Ministry of Information and Communications recommends ministries continue to drastically and effectively implement solutions to achieve the goal of providing 100% of eligible public services to level 4 online in 2021. . For public services that do not qualify for online posting level 4, it is necessary to thoroughly apply technical solutions to maximize public service delivery activities on the network environment, from the submission process, receive and settle administrative procedures dossiers until the results are returned to the people and enterprises. The Ministry of Information and Communications also requested ministries and branches to assign the specialized agencies in charge of information technology of the ministries and branches to develop a plan to implement the level 4 public service delivery service, in which the following contents should be clearly shown: Target to provide 100% qualifying public services to level 4 online by 2021 month by month; A list of public services that are eligible to go online to level 4 in 2021 and a list of public services ineligible for level 4 online (with an explanation of the cause of ineligibility) should be sent to the Department. TT-TT before April 29, 2021. Every month, the ministries and branches send reports on the provision of electronic services to the Ministry of Information and Communications through the digital transformation evaluation system at: https://dti.gov.vn for synthesis. At the same time, the information collection and evaluation system and the information service (EMC System) built by the Ministry of Information and Communications when connected to the public service portal and the ministerial electronic one-door system will monitor the reality. implementation of the provision of public services by ministries and branches.

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