The installation of some accessories on the car is likely to be denied the warranty according to the car manufacturer’s regulations.
An auto warranty is a must-have when buying a car, demonstrating the manufacturer’s responsibility to the customer, making sure the product is sold at its best and increasing the buyer’s confidence. Currently, some car manufacturers confirm the quality of the car through warranty. However, the car owner should note that for some cases such as adding some accessories and toys on the car, it is possible that the warranty will be denied. Refusal of car warranty “degree” Warranty between car manufacturers may vary, but there are some common features regarding the eligibility of the warranty as well as disclaimer. In particular, many car owners are also confused that they will be denied the warranty. Mr. Nguyen Hoang Quan shared: “I need advice on installing options such as DVD, subwoofer, reverse sensor, camera … In general, it is related to the electrical part and works at the outside garage that is not managed by the car manufacturer . But when buying a car, the sales staff told me that it will not be covered by the warranty according to the regulations. ” Issues such as glazing and floor coverings do not affect the vehicle’s warranty. Photo: THY NHUNG Accordingly, some people believe that this is just a “trick” for sales of employees, while mounting toys outside will not affect the car warranty. However, there are also some opinions that car owners should consider and ask the car manufacturer before adding the interior. “I think that before doing it, I also advise some brands, instead of installing it outside, the owner can buy accessories to bring into the installation company and still be warranted. Most of the electric damage is due to the addition of toys (electrical parts) without reference to the design diagram of the circuit according to the vehicle “- said Mr. Ngo Quynh, a car owner. According to a survey of PV, although according to regulations of some car manufacturers, the installation of toys or not depends on the toy involved, affecting which parts of the vehicle. For example, furniture such as screens, speakers or cameras … affecting the electrical system may be a possibility that the car company will refuse the warranty. However, not all car manufacturers “impose” this regulation. Each car company rules differently The installation of accessories can cost the cheapest about 200,000 VND and the highest up to tens of millions VND. Having lost a large amount of cost to “level” the car, in addition to not being warranted, the owner should also note. Mr. Chien, Manager of Muoi Hung Auto store, said that it depends on the position that the owner of the car can replace or renew. For example, cars such as Audi, Lexus, BMW, … luxury cars, technically not hard-skilled will be susceptible to errors, so the firms refusing to warranty are correct. For large interiors, more skilled engineers are likely to make no impact. “Ordinary cars are not a problem, but when buying a car, the sales staff will also advise customers” – Mr. Chien said. According to Mr. Chien, related to the screen, lights, sound, the use of electric wires is likely to affect. It’s okay to have parts like flooring, leather or glazed. Because in the process of doing, there are errors that the technicians do not notice, affecting the safety of the vehicle, this problem cannot be confirmed. Universal models with normal structure and not as detailed as luxury cars will be more difficult to handle. Regarding this issue, the director of a car dealership in Ho Chi Minh City also shared: “This is not a strict regulation of car manufacturers, but this regulation is intended to ensure safety for owners, especially when traveling on the road ”. In some cases, warranty may be denied – In cases where customers take the car for maintenance and care at other facilities, not with the company’s warranty center. If there is any damage or damage, the car company is not responsible for handling. – Products and liquids such as oils, greases, battery electrolytes, radiator coolants, air conditioner refrigerants, power steering fluids and other items not approved by the manufacturer Export specified. Any damage caused by or related to the above products is not covered under warranty. – Damage caused by participating in racing, parade or any competition, if damage occurs, the automaker is not responsible. – Installation and replacement by non-genuine parts causing damage to the vehicle. Such as coolant, raw material, lubricant is not suitable for vehicle. – Using non-genuine parts or using the wrong fuel, lubricant or liquid not recommended by the manufacturer. – When modifying or assembling or dismantling equipment on the vehicle, affecting the function and operation of the vehicle.
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