Today, Jin Fan, the general manager of Xiaomi MIUI, announced the establishment of the “MIUI Pioneer Group” on Weibo. The group is composed of five relevant senior executives to focus on solving various problems reported by users. At the same time, the team’s work progress will be posted to the Xiaomi community in the form of a report for users to monitor.
In April, a video blogger complained that MIUI was the biggest obstacle to Xiaomi’s high-end road, which caused intense discussions among netizens. A few days ago, the college entrance examination students called Lei Jun to repair MIUI again. These two major incidents have pushed MIUI to the forefront. Xiaomi Zhang Guoquan also revealed on Weibo: “The interval between each meeting from morning to evening for several days is less than 5 minutes”, which is enough to show that MIUI has been under pressure recently.
@大李同学, who is responsible for user complaint resolution and system announcements, also revealed a lot of information this time. The new stable version will avoid the outflow of basic stability bugs, and a new internal testing mechanism will be established to solve some old users who cannot enter. The beta problem. The Mi Community App will also be redone to make it more convenient for users to feedback questions.
MIUI used to be a huge advantage of Xiaomi products, and it was born even earlier than Xiaomi mobile phones. In the early years, MIUI has accumulated a good reputation among digital enthusiasts by virtue of its excellent optimization of native Android. The success of Xiaomi 1 is inseparable from the support of these digital enthusiasts. Today, MIUI can’t even guarantee the stability and fluency of the foundation, which really makes many fans helpless.
The reason for this situation may be that the number of models introduced is too large, new devices are emerging one after another, the update cycle is greatly shortened, and the shortage of manpower has brought huge difficulties to the adaptation work. However, the MIUI team obviously got the priority wrong. New functions and new systems can only be the icing on the cake. The stability and fluency of the foundation are the most important.
The stability and smoothness of MIUI has existed for some time, and Xiaomi does not have the highest priority to solve basic problems. Wait until the user can’t bear it anymore, open the complaint on the Internet and then hurriedly resolve it. This shows that there are still big problems in Xiaomi’s internal management and cognition.
Before Xiaomi had a problem, Mr. Lei could personally take charge and be personally responsible. Nowadays, Mr. Lei is busy building a car for the “last venture in his life”, and I am afraid he is still lacking in skills. This requires Xiaomi to start again, return to the original intention of focusing on user experience, and effectively do a good job of basic stability and fluency. On this premise, we can do super-wallpapers and other icing on the cake, so that we can be one step closer to the “coolest company in Mi Fan’s mind”.
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