Developing a smart city with the motto of taking the people as the center, the TT-Hue government has helped people promote their mastery role.
Applying IT into practice, developing smart cities with the motto of taking people as the center, TT-Hue provincial government has helped the people of the ancient capital promote their mastery role. On the morning of July 12, 2020, a group of 120 people carrying King Ham Nghi Long from TT-Hue province to Quang Tri stopped at O Loi noodle shop on Le Huan Street (Hue City) for breakfast. The owner of the restaurant “hacks” each bowl of vermicelli 60,000 VND (normal price ranges from 25,000 to 30,000 VND). Mr. LHT (a person traveling with the delegation) was angry and reflected on his personal facebook with the desire that the authorities come in
inspection and correction. Upon receiving information from the interactive system of the Hue Smart City Monitoring Center, the Market Management Department of TT-Hue province sent officers to verify, make a record of administrative violations and sanction 750,000 VND for O Loi noodle shop for the act of “not listing the prices of goods and services at the price listing point as prescribed”. 
State President Nguyen Xuan Phuc (when serving as Prime Minister) during a visit to the Hue Smart City Management Monitoring Center “I reported on July 12, but only 3 days later, the functional force of TT-Hue province quickly took action and corrected us, making us very satisfied,” said Mr. T. About 2 years ago, the streets of Hue city center became the obsession of every passerby. Hundreds of people blatantly encroached on the sidewalk to trade. Shops and vehicles are messy, creating sloppy, offensive scenes, “bad” the face of the city of Hue. A campaign to restore urban order was directed and implemented by leaders of TT-Hue Provincial People’s Committee. Smart urban surveillance system with hundreds of “magic eyes” are cameras installed on all streets, accessing data, supporting the government to thoroughly handle violations. Those are just stories, small things among thousands of events received and handled during the journey of building a smart city in TT-Hue. People at the center TT-Hue is one of the first localities to build an e-government architecture after the e-Government framework was promulgated. 
300 cameras were installed, transmitting data to the center. Along with e-government, smart city development has become an inevitable trend, a revolution in the digital transformation era. Director of the Department of Information and Communications of TT-Hue province, Mr. Nguyen Xuan Son said: “Its effect is that people and businesses can promote their own role. The motto is to take the people as the center. Going from “advocacy” to “sanctions” and becoming a need …”, Mr. Son said. In early 2019, TT-Hue province made a breakthrough decision when piloting smart city services (IOC) on the Hue-S application platform. The smart city management center located at the Department of Information and Communications of the province is considered the “headquarters” agency, responsible for implementing services, receiving input from the society; analyze, verify and transfer information to competent authorities. On the basis of information technology application, a series of application solutions such as field reflection; group of urban surveillance camera solutions; warning information; monitoring local press information; electronic cards of civil servants; supervision of public administrative services; electronic advertising monitoring; environmental monitoring; information security monitoring
and fishing vessel monitoring… have been integrated on Hue-S. 
Camera sensors detect traffic violations. On the Hue-S application platform, people use smart phones to take photos and send videos of issues that need to be reported to the system and keep their personal information confidential. Based on the images provided by the people and data recorded directly from the IOC’s image system, the Monitoring Center will classify each specific content and send it to the relevant authorities for processing. In addition to the reflected inadequacies, the application has also been responded to and deployed by the people and through which the values of people, culture, humanity… have been actively promoted, many good examples of good work. good is found, many humanistic actions are developed. The software is deployed under the tracking mechanism and cannot take any action that can interfere with data deletion. All this information is publicly available on the website for people to monitor, so it is not possible to intervene to handle violations. Roadmap for building a smart city Not coincidentally, at the Digital Transformation Week 2021 taking place in Hue City from April 27, Deputy Minister of Information and Communications Nguyen Huy Dung said that, at the local level, TT-Hue Province Think of yourself as a miniature country to apply the right strategy, set the right goals and do the right things. 
The human resource system analyzes and streams reflections to send to the relevant authorities for handling. TT-Hue must become a destination for major national and world technology events with dual goals: Developing tourism while developing technology and becoming a model for digital transformation. “- Mr. Dung said. In the past two years, TT-Hue province ranked 2nd out of 63 provinces in terms of readiness for ICT development and application in Vietnam – Vietnam ICT Index 2020 according to technical infrastructure indicators, human infrastructure indexes, etc. force. Hue’s work is also being widely deployed across the country. The project on development of smart cities in Vietnam for the period of 2018-2025 and a vision to 2030 clearly identifies major issues including: Building a legal foundation for smart city development; Develop management tools, institutions, for example, a framework to guide criteria and evaluate smart cities of cities; Formulate specific regulations, regulations and standards on planning on smart construction in urban areas. The goal is that by 2030, the whole country will form a chain of smart cities in the North, Central, South and Mekong Delta regions with Hanoi, Ho Chi Minh City, Da Nang and Can Tho as the core. forming a chain linking smart cities. The results of the smart city deployment process will increase people’s trust in the government and vice versa, governments at all levels and management units will be more motivated because they must maintain that trust, to continue to improve operational efficiency. Currently, the province has 300 sensor surveillance cameras and is expected to have 1,500 cameras by 2025. Since its establishment, traffic surveillance cameras have detected and transferred 4,300 cases of violations to the police; processed 3,600 cases and 700 cases in progress. Meanwhile, with the solution to reflect the scene (Hue-S), the Center has received 30,425 complaints (there are 20,000 reports eligible to receive); 214 agencies in the province have handled 18,500 complaints, 1,500 complaints are under review. The project on development of smart cities in Vietnam for the period of 2018-2025 and a vision to 2030 clearly identifies major issues including: Building a legal foundation for smart city development; Develop management tools, institutions, for example, a framework to guide criteria and evaluate smart cities of cities; Formulate specific regulations, regulations and standards on planning on smart construction in urban areas.
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