Hoang Ngoc Linh (Thuan An city, Binh Duong province) asked: My health insurance card has expired. Where can I change to a new one?
Vietnam Social Security reply: He did not specify information about mandatory health insurance cards or household health insurance. When renewing the compulsory health insurance card, he can contact his employer for assistance. If he renews the household health insurance card, he only needs to go to the collection agent of social insurance, health insurance or the nearest social insurance agency, notify the social insurance number (provide the old health insurance card code), and pay the health insurance premium. If he cannot directly go to the collection agent of social insurance, health insurance or the social insurance agency, he can pay for the renewal of the health insurance card online. Currently, Vietnam Social Security has cooperated with Bank for Investment and Development of Vietnam (BIDV) to deploy online payment services. The payment method for health insurance is implemented on the mobile device software and on the website of BIDV. Once the payment is completed, the health insurance card will be automatically renewed. Then, Vietnam Social Security will send a result message to the participant’s phone number.
After performing the above transactions, to check the results of the health insurance card renewal, the participants can search by themselves by the following methods: Access to the website of Vietnam Social Insurance at the address: https : //baohiemxahoi.gov.vn/tracuu/pages/tra-cuu-thoi-han-su-dung-the-bhyt.aspx; send SMS with the syntax: BH THE “ID card of health insurance card” to 8079; Call the customer care switchboard 1900.9068 of Vietnam Social Insurance for instructions.
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