Hue Central Hospital Facility 2 has just had information regarding protracted complaints of patient Pham Thi H.
Patient Pham Thi H. has lingering complaints about doctors from Hue Central Hospital (facility 2) not having a practice certificate, belittling the patient’s life and causing serious consequences for the patient. harm to health and spirit.
In the press release, Hue Central Hospital Unit 2 appreciates the cooperation in resolving the matter in terms of professional identification in diagnosis and treatment at Ms. Pham Thi H.’s unit.
“Through a direct meeting between the hospital and Ms. Pham Thi H. on defining professional responsibilities in diagnosis and treatment of the disease; based on the content of the professional council on April 7, 2021 with the participation of highly specialized doctors and doctors of the hospital and lawyer Nguyen Van Ky (Director of Ky Nguyen Law Firm and Associates), they I would like to synthesize and analyze the remaining problems between the parties “, the press release of Hue Central Hospital Unit 2 stated.
During and after a prolonged treatment course, patient Pham Thi H. had persistent complaints.
According to the hospital, patient Pham Thi H. was diagnosed with a large lip tumor from the hospital. Through clinical examination, subclinical, medical consultation on September 16, 2020, patient H. had surgery to remove the tumor.
After the surgery, due to the incision in a sensitive area of the woman, the nurse Van is the one who directly changes the bandage every day, reports the incision and the doctor Nguyen Du Quyen asks about the wound status of the patient Pham Thi H through nursing Van.
The fact that Dr. Quyen does not directly examine patients after surgery is wrong with professional regulations and inexperience in handling sensitive medical examination and treatment issues. Currently, after the patient has had a second operation to treat wound infections, Mrs. H.’s health has been stable and progressing well.
Doctor Nguyen Du Quyen is a doctor with full clinical practice time of 18 months. The time of surgery for patient Pham Thi H. Doctor Quyen is in the process of waiting for approval for the application for a practicing certificate. Furthermore, this doctor has a certificate of Oncology Specialist Direction and a Clinical Oncology certificate.
Hue Central Hospital Unit 2 affirmed that Doctor Quyen is eligible to operate surgery for patient Pham Thi H. under the guidance and supervision of a practical instructor.
However, the Professional Council concludes that in the process of medical examination and treatment for patient H., doctor Nguyen Du Quyen has not fully implemented the contents of the professional and technical process; do not explain thoroughly and thoughtfully to patients before and after surgery; do not follow up closely patients after surgery.
Hue Central Hospital Facility 2 said, disagreeing with patient H’s claim of VND 500 million.
When the incident happened, Dr. Quyen did not report to the leadership of the department or the leader of the disease for timely handling. Along with that, the leader of the Department of Oncology – Palliative Care is not closely involved in management.
With patient complaints about the location of surgery, the hospital explained: “The patient has had two operations in the operating room, but due to the incision in the sensitive area and ensuring the patient’s sophistication, the doctor should check in the minor operating room, not perform a bed check as usual. Therefore, it is not true that patient H. reflects his surgery at the hospital warehouse ”.
The hospital repeatedly met, reorganized and introduced the discipline of reprimand and benefit deduction according to the hospital’s internal spending regulations for two related doctors, Dr. Phan Canh Duy – Dean and doctor Dr. Nguyen Du Quyen.
The proposed Hue Central Hospital 2 will be responsible for all hospital fees and surgery costs for patient Pham Thi H. and willingly to support cosmetic treatment of the surgical wound and the caregiver. multiply the amount by 50 million. However, patient H. disagrees and asks the hospital to compensate for the amount of 500 million VND. This request is not consistent with the hospital’s financial capacity and not in accordance with the law.
“In case of disapproval of the plans given by the hospital, the patient has the right to initiate a lawsuit at the People’s Court of Phong Dien district for settlement according to the provisions of Clause 2, Article 80 of the Law on Examination and Treatment 2009.“, Hue Central Hospital Facility 2 stated in the press release.
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