Banks ‘turn on’ the epidemic prevention and control mode at a high level

Strictly implementing the ‘5K’ regulation of the Ministry of Health, all banks in Hanoi have “turned on” the Covid-19 epidemic prevention and control mode at a high level.

Measure body temperature for customers at TPBank on Ly Thuong Kiet Street. In recent days, just walking to any transaction office of banks in Hanoi, customers are measured body temperature by bank security staff and asked to wear masks and disinfect hands. At the transaction areas, not only the glass booths, all bank staff wear masks or hats with diaphragms. In particular, money collected from customers must be carefully disinfected before moving to another place. Employees wear gloves before dealing with customers to ensure the prevention of epidemics for both customers and employees when transacting. General Director of Tien Phong Commercial Joint Stock Bank (TPBank) Nguyen Hung affirmed that the bank strictly implements regulations on epidemic prevention and control, both to protect the health of bank employees and to contribute to in the fight against the Covid-19 epidemic. Therefore, at the transaction points, as well as the working rooms of the bank, they are fully equipped with temperature measurement equipment, masks as well as hand sanitizer. TPBank employees, even those who do not have to deal directly with customers, are required to wear masks. Other banks such as Orient Commercial Joint Stock Bank (OCB), Southeast Asia Commercial Joint Stock Bank (SeABank), An Binh Commercial Joint Stock Bank (ABBANK), etc. “turn on” the Covid-19 prevention and control mode to the highest level at all transaction points. The staff at OCB on Lang Ha Street all wear masks to prevent the epidemic. In addition to taking serious prevention and control measures, banks also continuously send warnings by text message, email, as well as post notices at the door of transaction points to encourage customers to make online transactions. at home through banking applications on smartphones and internet banking on computers. According to Official Dispatch No. 02/CD-NHNN of the State Bank (March 11, 2020) on strengthening the prevention and control of the Covid-19 epidemic in the new situation, the State Bank requires credit institutions, Foreign bank branches carry out regular disinfection, disinfection and cleaning at cash transaction areas, vaults and automatic teller machines (ATMs). Take measures to clean and disinfect cash (bundles, bags) collected before being stored at the end of the day or before being returned to the State Bank. In case the amount of cash in stock is high, branches of credit institutions after disinfecting may keep them in the warehouse for a certain period of time before disbursing money to customers.