How do office workers in Ho Chi Minh City work from home when distanced?

In the midst of social distancing, many companies in Ho Chi Minh City let employees work from home. Remote support tools like Zalo are used to ensure work efficiency.
According to the results of PwC’s survey on efficiency when working from home, tools or technology are one of the factors that directly affect work performance. This shows that technology plays an important role when people work remotely.

Popular group chat, video calling application During the complicated development of the Covid-19 epidemic on a large scale, working remotely with the help of modern tools like Zalo is a safe and effective solution for office workers. Online messaging and video calling are two important features that replace face-to-face conversations. Ms. Nguyen Mai Huong, head of recruitment at an insurance company, belongs to the 7x generation, is quite worried when working remotely for a long time. Self-identifying as “blind” to technology, the arrival of Covid-19 is a challenge but also an opportunity for her to apply technology to work more. “I often use Zalo’s unlimited video calling feature to meet with members or interview candidates, which is both convenient and free. Thanks to that, the work is not interrupted during the epidemic,” Huong shared. Zalo on computers allows users to make free video calls for 24 hours, up to 100 participants. Meetings are also more effective with the in-call screen sharing feature, integrated on the computer version of Zalo. The messages made at this platform are also easily adjusted at will to increase the efficiency of information exchange in the group. Taking a job at a technology company in Ho Chi Minh City as a marketing specialist, Mr. Le Dang Long Phi, 21, was quite surprised when he had to work from home from day one. Thanks to her previous experience of studying and working online, Phi shared that she confidently completed about 80% of the work. Zalo on the computer is a working tool used by Long Phi often. Long Phi said that due to the nature of his work, he often exchanged documents and plans with colleagues and partners. So, the feature of sending files with a capacity of 1 GB on Zalo helps him save time and effort in the process of transferring data, without leaving the chat frame. Organize scientific work While single people are quite comfortable working remotely, families with young children are confused when it comes to balancing work and family. Ms. Ta Bao Nguyen, a content specialist for an e-commerce site, shared that staying at home gives her peace of mind. However, she must plan to arrange time for housework, child care and company work. “At the beginning of the day I usually make a to-do list like I’m at the office. I usually deal with important things to solve, less priority things to spend at the end of the day,” said Ms. Nguyen. She also confided that because her children did not go to kindergarten, she had to make the most of her time. At lunch break or break, she used to chat with her child or feed him solid food. Ms. Bao Nguyen has to balance housework, childcare and work during the quarantine period. Meanwhile, Mr. Tran Anh Hoang, a real estate expert, said that due to the nature of his job, in addition to the time he spent in the office, he had to meet 3-5 customers every day. To ensure safety during the social distancing period, his consulting and brokerage activities are now online. Hoang will connect with guests via Zalo because everyone has an account. High quality images and videos of his projects are sent to customers quickly. However, to discuss more clearly, he often calls video consultation directly. Text formatting and To-do are useful features for office workers. “It is difficult to remember the appointment time of each client when there are so many people to consult. Therefore, I often make an appointment in the message, until now I am notified, making the most of the day,” Hoang said. Remote working opens a new trend for many businesses in Vietnam. This trend directly affects employees, forcing them to adapt and master information technology quickly. Online working applications like Zalo PC become an effective assistant, replacing traditional work tools, helping employees improve productivity. Using the “Reminder Appointment” feature to set up a meeting time is a good idea when working remotely. Readers can download and experience useful features in Zalo PC’s work https://zalo.me/pc.