Tesla will have to compensate nearly 400 million dong for each customer?

Tesla customers in the US and Norway markets are suing the popular electric car company for using software to limit the battery capacity and charging current of Model S and X.

Strength of Tesla electric car is the ability to upgrade the vehicle’s software over a network connection, similar to what today’s smartphone models do. However, not every software upgrade that the US automaker has released also brings benefits to users. Recently, a court in Norway has declared Tesla brand penalty due to the limitation of the vehicle’s charging current as well as the vehicle battery capacity. Accordingly, the US electric vehicle brand must compensate 16,000 USD (365 million VND) for each customer affected by this software upgrade. It is known that most Tesla models with limited charging current and battery capacity are Model S and Model X vehicles equipped with high-capacity 85 kWh battery packs. Currently this battery pack has been discontinued in 2016. Tesla electric vehicle models equipped with 85kWh battery packs have been affected by the software update Over the past few years, many Tesla car users have complained about the car having a shorter range after a major software update rolled out in 2019. In connection with this incident, many users have created many Hot topics and discussions on the Reddit platform and Tesla car user forums. Some users said that after the Tesla electric car was upgraded with software, the vehicle’s travel range was reduced by about 20 km compared to before. Also because of the above incident, many people have filed a lawsuit in the California court. In this indictment, the user accuses the Tesla car brand of using the car battery capacity limit feature through a software update. As such, it appears that Tesla’s software update affects not only users in the US but also a lot of people in other markets, including Norway, where the courts have sided with users. A representative of the US electric car company said that the software upgrades that users complain about are important, in order to “protect the battery pack as well as improve its usage life”. It is known that after the court ruling in Norway, Tesla will have a few weeks to appeal. A representative of the US electric car company said that the software upgrades that users complain about are important, in order to “protect the battery pack as well as improve its usage life”. The class-action lawsuit against Tesla in the US is still pending.