Tan Son Nhat Airport had a congestion in the screening area due to the awareness of passengers in complying with regulations as well as making online medical reports.
Passengers wait in long queues for boarding procedures at Tan Son Nhat airport. (Photo: CTV / Vietnam +) Over the past few days, Tan Son Nhat airport has been constantly overloaded and congestion in the security screening area, causing frustration for passengers, delayed flight and affecting service quality at this airport. . The number of visitors increased dramatically According to the report of Tan Son Nhat International Airport, in recent days, the number of passengers pouring into this airport has increased dramatically. Specifically, in peak hours, the number of visitors increases by about 30% compared to other times of the day, especially during the morning peak period (5am-10am). Among them, there are many flights operated by airlines using large aircraft such as Airbus A350 or Boeing 787-9. To reduce congestion, Tan Son Nhat International Airport has strengthened its personnel to guide passengers when they arrive at the airport to check in and at the same time require airlines and ground service units to increase their staffing. implement measures to quickly relieve the number of passengers when checking in. At the security checkpoints, this port also arranged additional support forces and maximized the scanning system. Regarding the cause of congestion, the representative of Tan Son Nhat International Airport explained that after the COVID-19 epidemic was well controlled, the demand for passenger travel by air increased, especially on weekends. . Meanwhile, airlines also increase flights and operate large aircraft while ensuring 100% of passengers complete electronic medical declarations when passing the checkpoint. security screening . Airport representatives said that the Aviation Department has regulated the airline staff must check whether passengers have declared medical or not before loading into the screening security screening area. However, many passengers still arrived at the security door and were asked to return to add additional declarations, making the congestion worse. Therefore, the airlines are advising passengers to come Tan Son Nhat Airport early and online check-in before flight. Medical clearance is required before arriving at the airport To make quick flight procedures, Tan Son Nhat International Airport recommends that before boarding the airport, passengers should proactively make medical declaration on https://tokhaiyte.vn/, save information ( take a photo of the QR code after successful declaration). Passengers present this QR code to the airline staff at the check-in counter, at the kiosk check-in area, or at the area in front of the security checkpoint entrance to get a medical confirmation mark. before entering the security check. In addition, the airlines, ground service units arrange enough staff at the check-in counters, the check-in kiosk area, in front of the entrance to the security checkpoint and at the location of the declaration desk. medical to control and assist passengers, ensuring 100% of passengers must complete the electronic medical declaration before entering the screening security checkpoint. Previously, to prevent the COVID-19 epidemic, the Civil Aviation Authority of Vietnam required airports, airlines, agencies and units in the aviation industry to continue promoting the propaganda of love. The requirement of medical clearance is required prior to flight. Accordingly, the airlines have the right to refuse to transport cases that do not comply with medical declarations and epidemic safety regulations. In case passengers have not made medical declaration according to regulations on board, the airlines must be responsible. The Civil Aviation Administration of Vietnam also requires airlines to arrange personnel at check-in kiosks at passenger terminals to assist and guide passengers in making medical declarations. The airlines Vietjet and Bamboo Airways said they had arranged more staff to remind and assist passengers with online medical declaration procedures at the ticket booth area. “For passengers who do not use smart phones, the airline staff will assist customers to make medical declarations with paper declarations or to the desktop layout areas for the fastest electronic medical report, to reduce work time flight procedures , “said representatives of these two airlines. Customers should check-in online In addition, in order not to wait in line for check-in at the airport, passengers should use other convenient check-in methods such as check-in via website www.vietnamairlines.com, Vietnam Airlines mobile app. ; check-in at the airport kiosk counter; using auto check-in service on mobile apps; Check in by phone at the call center 1900 6265 if traveling from Hanoi, Ho Chi Minh City or in-town check-in if traveling from Hanoi, Da Nang. When performing security screening, passengers should take care to prepare identification papers and boarding passes, store all personal items such as watches, bracelets, keys … in backpacks, bags hands before entering screening and immediately retrieving luggage to clear the scanner. In the event that the flight is about to arrive but has not been screened yet, please contact the airline staff present at the security check-in area for priority assistance. In this regard, Vietnam Airlines notes that passengers proactively arrange their schedules to be at the airport at least 2 hours before the scheduled departure time and move to the security screening area to perform screening procedures. right after completing the check-in procedure. In addition, Vietjet and Bamboo Airways also recommend passengers to check in online (via website, mobile apps, airport kiosk) to reduce waiting time at the counter. While at the airport, guests need to complete the electronic medical declaration procedure required by the Aviation Administration to prevent COVID-19 outbreaks before entering the screening security area./.
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